Copia Chief of Staff Jobs in Kenya

Copia Chief of Staff Jobs in Kenya

Company Description

  • Copia gives all consumers access to high- quality goods and services, regardless of their income level, access to technology or location. By harnessing mobile technologies, a network of last-mile Agents and proprietary logistics technology, Copia serves a high growth market that formal retail and e-commerce cannot penetrate.

  • Customers place orders online or offline – using, USSD or our network of over 25,000+ digitally connected last-mile Agents located across 16 counties. Our internally managed, technology-enabled warehousing and logistics operation delivers the order to the Agent in 2-4 days.

    Working with Copia will give you an opportunity to:

  • Have IMPACT by bringing accessibility to affordable goods and services to traditionally underserved customers and locations

  • Quickly GROW your professional skillset by being part of a fast-paced, high growth and innovative organization.

  • THRIVE in a fun and entrepreneurial culture that values input and action from all.

    Job Description

  • Reporting to the CEO, the Chief of Staff will cover everything behind the scenes to ensure the CEO can focus on Copia’s growth. The Chief of Staff will support the CEO in his decision making as a strategic advisor and sounding board.

  • The Chief of Staff will ensure efficient working of the company by ensuring the strategy is defined and executed across the company. S/he will identify and solve strategic and/or cross functional operational issues. Specifically, your day to day will include the following:

  • Facilitate communication and collaboration among senior management and department leaders

  • Serve as a central point of communication for the CEO, internally and externally; keep the CEO informed

  • Support strategy making and document business plans and initiative; provide leadership in following up on strategic initiatives

  • Assist and communicate with executives in decision-making, Programme management, and initiative implementation

  • Record meeting minutes for all senior team and board meetings and provide follow up as needed

  • Provide strategic analysis and thought leadership on competitive landscape; keep up with competitive and industry trends

  • Prepare all materials and logistics for board meetings, and other corporate annual meetings of key constituents

  • Create CEO level communications including presentations and reports as needed

  • Identify cross-functional challenges/ bottlenecks and facilitate communication and solutions

  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

  • Expertly manage the CEO’s calendar to
    maximize time efficiency.

  • Manage and prioritize workflows to ensure that meeting reports, minutes, correspondence and matters for attention are dealt with in a professional and timely manner.

  • Oversee the work of an Executive Assistant who performs administrative and travel related duties.


  • 5+ years’ work experience – strong preference for someone with a management consulting background although exceptional candidates with a background in finance, law or other business fields will also be considered.

  • Ideally an MBA or other masters from a recognized university.

  • Expertise in business strategy and financial modelling.

  • Excellent slide creation skills (e.g. PowerPoint).

  • Approach both strategic and administrative tasks with the same level of detail sense of urgency and importance.

  • Comfortable with ambiguity and understand context quickly; you can run with things with little information and guidance.

  • Flexible and adaptable to what the CEO and business needs.

  • Have the highest level of professionalism and confidentiality.

    You are also:

  • Customer-centric – You put the customer first in everything you do. You are obsessed with fostering a positive customer experience.

  • Prompt and decisive - You have a sense of urgency. You act promptly and with intention to make things happen efficiently and effectively. You do what needs to be done immediately, without being asked and in the most thorough way possible to achieve results.

  • A team player – You proactively contribute to the team with the aim of adding value. You make positive contributions to team discussions that help the team move forward in achieving their goal

  • Result oriented - You deliver results boldly. You recognize what results are important and you take the necessary steps to achieve them.

  • Positive and fun – You learn from everything you do. You also give and take constructive feedback.

    How to Apply

  • For more information and job application details, see; Copia Chief of Staff Jobs in Kenya

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