Co-operative Bank Product Manager, E&M Commerce Kenya Jobs

Co-operative Bank Product Manager, E&M Commerce Kenya Jobs


The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act.

The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.

This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Securities Exchange (NSE).

The Bank went public and was listed on December 22nd 2008.

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We are looking for highly motivated and results-oriented individuals with a wide degree of creativity and an edge for product innovation and enhancement. He/she should also demonstrate initiative, good interpersonal and communications skills and most importantly, commitment in providing quality customer service.

Reporting to the Head E-Channels and E-Commerce you will be responsible for e-commerce and m-commerce propositions and you will lead the ideation, conceptualization, implementation and management of the E-Banking platforms i.e. online cards and online mobile money payments.

THE ROLE

  • Lead in new product development and implementation i.e. the conceptualization of new ideas, researching, and evaluating them objectively from a market and financial standpoint.
  • Manage the entire development process from conceptualization, design, delivery, launch and return on investment.
  • Promote product awareness via appropriate internal training and marketing as well as ensuring overall attainment of all cash management sales target.
  • Regularly review and monitor the sale of e-Commerce & m-Commerce to current and prospective customers of the Bank in order to generate maximum income and return on investment.
  • Develop all customer wireframes and user cases, ensure optimal level of customer services, analyze all customer requirements, monitor all requests, and manage all defects in products for all monthly releases.
  • Administer and
    approve all final new product delivery and recommend improvements to all products and prepare all business requirements documents and ensure compliance to all product schedule and coordinate with departments to provide an effective interface.
  • Collaborate with information technology and business units to deliver all releases, prepare work schedule for all projects, and provide support to all strategies to achieve all marketing strategies.
  • Effectively determine e&m - Commerce strategy and pricing to expand market share.
  • Effectively segment the target market, gather market intelligence and identify opportunities for the bank to position e&m - Commerce in the market.

    SKILLS, COMPETENCIES AND EXPERIENCE

  • A Bachelor’s degree in a Business or Information Technology related field.
  • 5+ years of experience in business management/product development & management/ system analysis in the financial sector.
  • Experience in regional e&m-Commerce delivery with extensive knowledge in mobile and online card payments industry and technology.
  • Excellent knowledge of operational and systems user requirements for financial products.
  • Commercial awareness to understand and apply commercial and financial principles to business thinking.
  • Sound understanding of marketing principles, ideally backed with suitable experience.
  • Knowledge and effective application of all relevant banking strategies, policies, processes, procedures, guidelines and project management methodology and to consistently achieve required compliance standards or benchmarks.

    How to Apply

  • If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to [email protected] indicating the job reference number PME&M/CIB/2018 by 3rd October, 2018.
  • We are an equal opportunity employer.
  • For more information and job application details, see; Co-operative Bank Product Manager, E&M Commerce Kenya Jobs

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