Co-operative Bank of Kenya Senior Assistant Credit Officer Jobs in Kenya


Co-operative Bank of Kenya Senior Assistant Credit Officer Jobs in Kenya;Reporting to the Credit Officer, this role supports evaluation, processing and monitoring of member loans in line with SACCO policies. Responsibilities include loan recovery, credit administration, timely disbursement and maintaining a healthy loan portfolio.

Performance Expectations

  • Effective monitoring and timely follow‑up of loan portfolio and defaulted accounts.

  • Improved recovery of outstanding member obligations.

  • Accurate preparation of debtor records, aging analysis and credit reports.

  • Timely loan processing in line with service standards.

  • Effective administration of check‑off arrangements with employers.

  • Accurate CRB listing and delisting processes.

  • Coordination with external debt collectors and recovery partners.

  • Identification of debt trends and recommendation of preventive measures.

  • Compliance with financial regulations and credit policies.

    Key Responsibilities

  • Monitor loan portfolio and follow up defaulted loans through recovery channels.

  • Negotiate repayment arrangements via calls, emails and correspondence.

  • Prepare and maintain debtor records, aging analysis and recovery information.

  • Submit credit and recovery reports to the Credit Officer.

  • Prepare and submit check‑off data to employers and follow up deductions.

  • Process loans in line with policies and Service Charter.

  • Facilitate appraisal and processing of collateral‑based loans.

  • Manage CRB listing and delisting.

  • Recommend legal recovery action for overdue accounts and liaise with external collectors.

  • Reconcile accounts, investigate and resolve payment discrepancies.

  • Advise management on debt trends and preventive measures.

  • Support audits and
    ensure compliance with regulations.

    Minimum Qualifications & Experience

  • Bachelor’s degree in Business or related field.

  • CPA II or equivalent qualification.

  • Minimum 3 years’ experience in credit, loan administration or debt recovery.

  • Practical experience in loan monitoring and recovery.

  • Experience in debtor records management, aging analysis and reconciliation.

  • Experience with employer check‑off arrangements or external recovery partners is an advantage.

  • Sound understanding of credit policies and financial regulations.

    Key Competencies

  • Strong analytical and problem‑solving ability.

  • Good knowledge of credit administration and debt recovery.

  • Strong negotiation and communication skills.

  • Decisiveness and ability to follow through on recovery actions.

  • Strong interpersonal skills with members, employers and service providers.

  • Proficiency in Microsoft Office and handling financial information.

  • High integrity and confidentiality in managing sensitive information.

    How to apply

    For more information and job application details, see; Co-operative Bank of Kenya Senior Assistant Credit Officer Jobs in Kenya

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