Conclase Consulting IT Officer (Servicenow Jobs in Nigeria

Conclase Consulting IT Officer (Servicenow Jobs in Nigeria


  • Managing and resolving incidents against ServiceNow applications.

  • Managing Instance Security, User/Group Access/Access Control Lists

  • Performing routine maintenance to include performance monitoring and error identification/ remediation

  • Leading ServiceNow upgrade planning and execution

  • Scheduling and verifying instance clones
    Managing Update Set creation and migration

  • Providing Level 2 support on ServiceNow platform for users

  • Performing core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage and overall compliance of the application


  • Interested candidates should possess a relevant qualification with 2 - 10 years of experience.

  • Expertise in service now Administration & Development

  • Thorough understanding of ITIL/ITSM processes.

  • Strong understanding of servicenow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development etc.

  • Ability to work on Servicenow enhancement requests in Jira.

  • Experience in Platform Upgrades will be an added advantages

  • Knowledge on scripting( JAVA ) and APIs would be desired

  • Understanding with HTML, JavaScript, AJAX and third party controls.

  • Strong working knowledge of ServiceNow components
    such as Service Catalog, Change
    Management, workflow management, orchestration, Cloud provisioning etc.

    How to Apply

  • Interested and qualified candidates should forward their CV to:

  • using the Position as the subject of the email.

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