Commercial Customer Service Coordinator Job in Kenya
Key Responsibilities:General Sales ManagementWork with commercial team to drive collaborative key account plans as needed
Expand the commercial effort through communication with new/smaller customers.
Assist commercial team with pricing, project management, system assistance, preparations of presentations.
Maintain customer contact when commercial manager is travelling;
Ad hoc duties in assistance to the commercial manager as needed.
Sales Order Process
Price calculation and quoting of customers according to Pricing Policy
Drive and lead sales order management process; i.e. verify pricing and communication internally
Compiling and consolidation of inventory orders with our sourcing supplier parties
Management of sales order management and tracking of goods with our partners, keeping the business and customers aware of ETA.
Understand customer needs and forecasting tracking
Manage and evaluate stock reports for local warehousing ensuring needs of the customer forecast is met.
Take over office assistant duties in his/her absence
Project Management Process
Track & lead weekly project meetings
Follow up with R&D on project status, and communicate back to commercial.
Processing all request for technical and legal documentation.
Create quotations for new product pricing to customer or affiliate.
Well organised and detail orientated.
Adaptable / Flexible with Autonomy & resilience
Strong organizational skills
Computer literacy is mandatory
Time keeping – to meet deadlines/timelines
Initiative & Dynamism, with Ambition & Enthusiasm
Reliable, Honest and ethical
Excellent accurate numerical skills.
Fluent in English, competent and articulate communication skills – both verbal and written
Proficient and competent application, sensory and lab skills
Ability to work in a team environment with great communication
Positive attitude and high energy level
B Com Admin/Marketing/ Project management or similar
Min. 3-5 years Commercial experience and project coordination favourabe
How to apply
Interested candidates are invited to strictly email their cover letter and CV, to email@example.com before end of day 30th June 2018.
Only short listed candidates will be contacted
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