Cisco Nigeria Renewals Manager - Nigeria Jobs
Cisco Nigeria Renewals Manager - Nigeria Jobs
What You'll Do The new Customer Experience Renewal Manager (RM) role is a highly visible, strategic position to empower key customers to continue to transform their business and meet their objectives through Cisco solutions.
You will be accountable for owning and executing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. RM's work with customers, partners and across Cisco teams to develop a holistic, deep view of customer requirements and objectives and define a strategy to drive renewals to on-time closure, as well as minimize renewals risk and financial attrition.
You will bring strong knowledge of negotiation strategies and orchestrates cross-functional resources across the company and with partners to provide a unified path to secure every renewal.
Key Responsibilities
Key responsibilities and activities include:
Develop knowledge base of end-to-end renewals cycle including up-sells and close on-time contracts for assigned accounts
Learn customer’s industry/business
Articulate Sales/BD/Renewals hand offs
Aware of Cisco's technology and what differentiates our products from competitors. Guidance required on regular basis.
Executes renewal contracts for products and services on small accounts with low complexity
Builds quotes, review contract terms, negotiation pricing, identify up-sell opportunities and handle objections.
Monitors quote creation progress to mitigate contract closure risks.
Conduct analysis and provides recommendations to maximum value
Conduct process management and financial assessments to support renewals process
Supports Account Manager in negotiations to drive integrity of the renewal portion of the agreement
Monitor and reports state of customer relationships, pipeline, forecasts and new prospects
Assist Renewals team with ad hoc requests to meet customer need
Initiates the start of cross-functional relationships with Sales, BD and Operations
Who You'll Work With:
This role resides in the Customer Experience organization, one of Cisco’s fastest growing teams that delivers profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an optimal experience from Cisco solutions.
Who You Are
You analyze the customer environment, industry, market impact and Cisco footprint
You can implement policies for forecasting, data quality and accuracy
You'll build an understanding of Customer and Partners procurement processes
You will gain experience with CRM tools i.e. SFDC
You'll develop basic consultative selling skills
You love executing win-back strategies for inactive customers
If you are looking for hands-on involvement in crafting the future direction of Cisco and Customer Experience, we have a place for you.
How to Apply
For more information and job application details, see; Cisco Nigeria Renewals Manager - Nigeria Jobs
Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria
Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.
Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.
Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.
Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.
Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.
