Cigna Case Coordinator Jobs in Kenya

Cigna Case Coordinator Jobs in Kenya



Cigna is one of the world’s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia Pacific.

Cigna Global Health Benefits (CGHB) is an integral part of Cigna's growing international businesses. Product types include Medical, Dental, Vision, Life, AD&D, Disability, Travel, etc. sold to groups and individuals. We have approximately 1 million medical members around the world.

Major Responsibilities

  • You are responsible for clinical case management and cost containment in relation to international hospitalizations and claims, and you assist in drafting Guarantees of Payment.

  • You screen hospital bills before they are approved for reimbursement & direct billing

  • You coordinate and manage all aspects of treatment including medical appropriateness, length of stay in an efficient and cost-effective manner.

  • You are in contact with the treating doctors or facilities to obtain necessary medical information and to negotiate tariffs.

  • You identify and refer appropriate customers to eligible clinical programs.

  • You maintain timely and efficient documentation.

  • You liaise with patient or family members about treatment changes or patient care

  • You consult the client organizations and account managers whenever necessary

  • You take into consideration the necessary procedures and agreements

  • Other duties as assigned

    Requirements

  • You have a bachelor or master’s degree preferably in a medical
    orientation or equal through experience.

  • You have past experience in the Medical Insurance. Past expeirence in Hospital & Clinics or any Clinical background is an asset.

  • Experience in the Africa region & International market

  • You are fluent in English and have good knowledge in French and/or Portuguese and/or Spanish, any additional language is an asset but not essential.

  • You have a thorough medical knowledge and a genuine interest in the evolutions in the medical world.

  • You are strong in assimilating different information and negotiating and you are critical and communicative.

  • You are skilled in computer

  • You are flexible to work in shifts

  • You are service oriented, and you can display empathy.

  • You are organizationally well grounded and can work independently.

  • You are stress resistant and you like to work in a team.

  • You can work discretely with confidential information.


    How to Apply

    For more information and job application details, see; Cigna Case Coordinator Jobs in Kenya

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