Cigna Agile Product Owner - International Organisation Health Jobs in Kenya


Cigna Agile Product Owner - International Organisation Health Jobs in Kenya; Cigna is seeking to recruit an Agile Product Owner to maximize value delivery at the Scrum Team level by translating product strategy into executable backlog items. Working closely with the Agile Product Manager, the successful candidate will act as the voice of the customer, ensuring delivery commitments are met while enabling continuous improvement and value realization.

Main Function
Responsible for managing backend products across Mainframe and Financial Services domains, including payments, billing, eligibility, and finance operations. The role focuses on delivering reliable, compliant, and scalable capabilities for payment processing, financial reporting, and data integrity, while supporting internal stakeholders across operations, finance, claims, and back‑office teams.

Key Duties and Responsibilities

  • Collaborate with the Agile Product Manager to support product vision, roadmap, and outcomes.

  • Ensure delivery progress and milestones are visible and timely.

  • Act as the voice of the customer for the Scrum Team.

  • Translate release train backlog priorities into clear team backlog items.

  • Support refinement of features and lead decomposition into user stories.

  • Own Jira backlog quality and approve user stories.

  • Lead PI planning cycles and objectives for predictable execution.

  • Collaborate with Scrum Master, QA, and UAT teams to track delivery and quality.

  • Ensure analytics are in place to monitor utilization and performance.

  • Share insights with Agile Product Manager to drive product evolution.

  • Foster a growth mindset and psychologically safe team culture.

  • Partner with stakeholders to maintain alignment and manage dependencies.

  • Drive continuous improvement through data‑informed decision making.

  • Collaborate with Customer Experience and UX/UI teams to embed customer voice.

    Required Competencies
  • Strong
    business and delivery acumen.

  • Customer‑centric mindset and empathy.

  • Ability to translate strategy into executable outcomes.

  • Ownership, accountability, and attention to quality.

  • Collaboration and stakeholder management skills.

  • Continuous improvement and data‑driven mindset.

    Required Skills and Experience
  • Bachelor’s degree required.

  • Strong English language skills.

  • Experience working in Jira or equivalent tools.

  • Knowledge of agile methodology.

  • Experience within healthcare preferred.

  • Technically deep and business savvy to interface with cross‑functional partners.

  • Proven ability to build strong relationships and credibility across functions.

  • High attention to detail with ability to manage multiple priorities.

  • Strong decision‑making and problem‑solving skills.

  • Ability to work independently and collaboratively in fast‑paced environments.

  • Adaptive capability to approach problems pragmatically and creatively.

  • Flexibility to work with stakeholders across multiple regions and time zones.

  • Agile Certification: SAFe Product Owner / Product Manager (pre or post hire).

    How to apply

    For more information and job application details, see; Cigna Agile Product Owner - International Organisation Health Jobs in Kenya

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