Church World Service Protection Supervisor Jobs in Kenya

Church World Service Protection Supervisor Jobs in Kenya

Church World Service Protection Supervisor Jobs in Kenya


  • Directly supervise the Protection Unit staff.
  • Draft and maintain SOPs on Minor and Expedite case processing. Monitors all units’ implementation of these SOPs through case review and reports management.
  • Supervise case and pipeline management undertaken by the Protection Unit, focusing on specialized caseloads including: minors, expedites, long-stayers and other cases with protection concerns. Monitor protection reports to identify urgent cases and to move cases more quickly through the pipeline.
  • Develop and deliver training on protection case processing, including: interviewing minors, completion of minor counseling and the minor questionnaire, analysis of Best Interest
  • Determinations (BIDs), expedite case identification, expedite processing procedures, age- and gender-appropriate interview techniques, and LGBTI-sensitive interviewing skills.
  • Serve as focal point and provides technical expertise for field team staff during circuit rides.
  • Conduct regular training to UNHCR and other referring agencies on minor and expedite processing.
  • Liaise with UNHCR, PRM, CIS, RPC and RAs on issues related to protection cases.
  • Determine, in conjunction with other partners, the best resettlement options for all minors being considered for resettlement without their parent(s). When necessary, counsel minors (and their non-parent guardians) about the various resettlement options available, the realities of life in the US, and benefits of the refugee foster care program, etc. When necessary, also counsels expedite cases unable to access usual RSC Africa case inquiry mechanisms (e.g. Nairobi Safe Houses).
    Review, or oversee review of, all Minor Questionnaires before their submission to Resettlement Agencies.
  • When a protection case is at immediate risk, coordinate with other partners to ensure appropriate action
    is taken.
  • Draft regular reports and analysis and submit quantitative and qualitative data from a wide range of sources to RSC Africa and CWS management, and external partners including PRM.
  • Travel as needed, often on short notice, to locations throughout Sub-Saharan Africa to interview protection cases, meet and train partners.
  • Assist with the processing of Nairobi-based protection cases as needed.
  • Other responsibilities as assigned by RSC Africa Management.


  • Bachelor’s Degree or four (4) year of experience in lieu of a Bachelor’s Degree is required.
  • Five (5) years of work experience is required.
  • One (1) year of direct supervisory experience is required
  • Two (2) years of related experience in child protection and/or child welfare required
  • Experience with overseas processing or US refugee resettlement preferred
  • Previous experience living and/or working in a developing country preferred
  • Thorough knowledge of the US Refugee Admissions Program and WRAPS database preferred.
  • Strong computer skills, in particular Microsoft Excel, Word, Outlook and Access.
  • Excellent organizational and time management skills.

    How to Apply

    Interested and qualified candidates should apply online by 9th October, 2019

    For more information and job application details, see; Church World Service Protection Supervisor Jobs in Kenya

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