CHAI Country Support Manager, Global Laboratory Services Jobs in Ghana

CHAI Country Support Manager, Global Laboratory Services Jobs in Ghana

  • CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.


  • Serve as a key advisor to Ministries of Health, CHAI country teams, and in-country and global partners on the expansion of access to diagnostic testing, and utilizing the capacity of the private sector to strengthen diagnostic systems.

  • Act as the focal person for specific project countries and manage the relationship between the Global Laboratory Services Team (LST) and country offices.

  • Support countries in determining the structure and scope of PPP agreements that meet their needs to strengthen their diagnostic capacity.

  • Provide evidence-based advice to countries to inform the development of PPP agreements.
  • Support countries with necessary financial modelling, economic analysis and monitoring of health improvements resulting from the PPP agreements.

  • Assist Ministries of Health in determining evaluation criteria for PPP bids and metrics to assess potential partners.

  • Troubleshoot technical and programmatic issues raised by countries and coordinate appropriate support from LST to address technical issues.

  • Support countries to monitor and performance manage agreements with private sector partners and hold them to account for delivery of key performance indicators.

  • Garner lessons learned and other evaluative evidence of the program across countries and synthesize into policy-friendly learning products.

  • Support country offices to develop key communication materials summarizing progress and
    key achievements of PPP arrangements in-country.

  • Other responsibilities as needed.#


  • Master's degree, preferably in public health, public policy, or business administration.

  • 5-7 years' professional work experience and 3-5 years' relevant experience.

  • Experience living and working in resource-limited settings, particularly Sub-Saharan Africa, for at least 2 years.

  • Diagnostics-related experience, either in a programmatic or clinical setting preferred.

  • Experience working with private sector contracting and working with private sector partners in diagnostics preferred.

  • Experience working with Sub-Saharan African governments, particularly Ministries of Health and/or Finance preferred.

  • Exceptional diplomatic and interpersonal skills and ability to build relationships.

  • Ability to think strategically, handle ambiguity and work in a fast-paced, limited-structure, multicultural environment.

  • Ability to handle multiple work streams simultaneously, work independently and proactively manage the implementation of complex projects.

  • Detail-oriented with strong organizational skills.

  • Highly entrepreneurial with strong self-motivation.

  • Excellent analytical skills and high levels of proficiency in Microsoft Word, Excel, and PowerPoint.

  • Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations, write concept notes and memos for technical and general audiences.

  • Excellent strategic thinking and problem-solving skills.

  • Willingness to travel up to 50% time for meetings with in-country and global stakeholders, COVID restrictions permitting.

  • French language skills would be an advantage.

    How to Apply

    For more information and job application details, see; CHAI Country Support Manager, Global Laboratory Services Jobs in Ghana

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