Central Bank of Kenya Manager, Employee Engagement and Experience (Manager) Jobs

Central Bank of Kenya Manager, Employee Engagement and Experience (Manager) Jobs

Job Purpose

The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy.

Key Duties and Responsibilities

Technical and Operational Responsibilities

  • Develop and implement a comprehensive employee engagement strategy aligned with the bank's objectives and values.

  • Collaborate with Senior Management to design and execute leadership development programs that empower leaders to provide support and motivate their teams effectively to enhance engagements and productivity at the workplace.

  • Establish tools and processes for gathering and analyzing employee feedback, including surveys, focus groups, and one-on-one discussions, to identify areas for improvement/enhancement.

  • Design and manage the employee recognition programs to celebrate achievements, foster a culture of appreciation, and reinforce desired behaviors.

  • Develop and implement initiatives in collaboration with the staff clinic to promote employee well-being, including wellness awareness sessions and work-life balance programs.

  • Collaborate with the Director, HRD to develop and implement the diversity and inclusion policies and initiatives to ensure a respectful and inclusive workplace. Implement initiatives to ensure all employees feel valued and empowered to contribute.

  • Plan and coordinate employee events, town halls, among others to provide opportunities for staff engagements and provide channels for sharing of staff feedback and engagement with Senior Management.

  • Collaborate with Line Managers to align performance management processes with employee engagement goals, providing guidance and support as and when required.

  • Utilize data analytics
    tools to measure the effectiveness of employee engagement initiatives and identify areas for continuous improvement.

  • Collaborate with the relevant stakeholders to identify the interventions to improve staff engagement levels, track the implementation of the same and assessment the impact for feedback for continuous improvement.

  • Perform other related duties, as may be assigned by the supervisor.


  • A Bachelor’s degree in any of the following areas; Human Resources, Business Administration, Psychology, or a related field from a recognized institution.

  • Master's degree in a related field is an added advantage.

  • Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.

  • Membership to the Institute of Human Resource Management (IHRM) is an added advantage.

  • Proven track record of designing and implementing successful employee engagement strategies in a corporate environment, preferably within the banking or financial services industry.

    Work Experience

  • At least seven (7) years’ post qualification HR experience with at least three (3) years relevant experience in a supervisory capacity.

    How to Apply

    For more information and job application details, see; Central Bank of Kenya Manager, Employee Engagement and Experience (Manager) Jobs

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