Cellulant Corporation Senior Manager: Technology Governance, Resilience & Corporate IT Jobs in Kenya
Cellulant Corporation Senior Manager: Technology Governance, Resilience & Corporate IT Jobs in Kenya; Reporting directly to the Head of Platform Engineering, the role ensures that technology platforms and corporate IT services are secure, reliable, compliant, and resilient.
Governance and control frameworks are embedded into daily technology operations, while corporate IT services enable productivity, efficiency, and a strong employee experience across all markets.
The role leads the implementation and adoption of controls, principles, and guidelines of current and future ISO certifications across the organization.
Why this Role Matters
Operating across multiple regulated markets requires consistent, well‑executed technology controls and dependable corporate IT services.
This role drives proactive IT security, governance, and resilience, moving the organization from reactive audit remediation to disciplined execution.
Provides clear visibility into technology risk, service performance, and operational health.
Ensures corporate IT services scale securely and efficiently as the business grows.
Key Stakeholders
CPTO: Strategic alignment, escalation of material risks, execution reporting.
Engineering & Platform Teams: Secure design, resilience patterns, operational standards.
Information Security & Compliance: Control requirements, audits, regulatory alignment.
Corporate IT Teams & Vendors: End‑user service delivery.
Finance & People & Culture: Budgeting, onboarding/offboarding, workforce enablement.
Risk & Audit Forums: Technology risk posture and remediation progress.
Responsibilities
Technology Governance & Risk Execution
Implement and maintain the Technology Risk & Governance Framework across platforms and corporate IT.
Translate standards and regulations (ISO 27001, ISO 20000, ISO 22301, ISO 27701, PCI‑DSS, GDPR) into engineering standards, platform guardrails, and repeatable control procedures.
Track technology risks, audit findings, and remediation actions, escalating material risks to the CPTO.
Spearhead internal and external audits, regulatory reviews, and assurance activities.
Security by Design & Control Implementation
Drive effective implementation of security controls across identity & access management, endpoint security, and cloud/platform environments.
Govern the lifecycle and effectiveness of security tooling.
Coordinate incident response and post‑incident reviews, ensuring remediation actions are delivered.
Operational Resilience & Service Management
Lead and mature
IT Service Management (ITSM) processes including Incident, Problem, Change, Asset, and Capacity Management.
Monitor and report on service availability, reliability, MTTR, and change success rates.
Own disaster recovery planning, testing, and business continuity readiness.
Drive standardisation and automation to improve service quality and efficiency.
Corporate IT & End‑User Services
Provide operational leadership for Corporate IT and end‑user services across regions.
Ensure secure, efficient, and auditable onboarding/offboarding processes.
Oversee collaboration tools (Google Workspace/Microsoft 365), endpoint management, and workplace technology services.
Standardise and optimise corporate IT services for a consistent employee experience.
Plan and operate the corporate IT budget to deliver cost‑effective services.
Vendor, Financial & Stakeholder Management
Manage IT vendors and service providers, ensuring SLA adherence and cost effectiveness.
Own Corporate IT budgets and contribute to cost optimisation initiatives.
Partner with Finance on forecasting, spend tracking, and ROI visibility.
Engage senior stakeholders to align technology services and governance priorities.
Team Leadership & Capability Building
Lead and develop corporate IT and governance‑focused technology teams across multiple countries.
Foster a culture of accountability, documentation, continuous improvement, and operational discipline.
Build strong working relationships with Engineering, Platform, Security, and Compliance teams.
Contribute strategic insight to the wider product and technology strategy.
Qualifications & Experience
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree is a plus.
How to Apply
For more information and job application details, see; Cellulant Corporation Senior Manager: Technology Governance, Resilience & Corporate IT Jobs in Kenya
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