Catholic Relief Services Receptionist Jobs in Ethiopia

Purpose of the Position

The receptionist will provide the service in the day-to-day delivery of responsive, effective and efficient Reception activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent & high-quality service in managing incoming and outgoing telephone calls, receive and assist CRS visitors and staff locating offices and administrative services as required.

Managing Telephone calls and the reception area

Receives, screens and transmits incoming and outgoing telephone calls to respective staff members;

Takes telephone messages in the absence of staff members and ensures transmission of messages in a timely and accurate manner;

Ensure that reception area is organized a neat and professional manner;

Providing assistance to visitors and staff

Ensure that unauthorized visitor do not walk into the office by checking for details of appointment and verifying this with relevant department staff

Receives visitors coming to the office in Polite manner, checks for ID card and directs them to the relevant staff by issuing a visitor card

Assist staff that comes from Field Offices/Project sites in locating offices/staff

Perform other duties as required

Qualifications/Skills

Education and Experience

Completion of College Diploma in Management, Reception & related fields with 2 years relevant experience

Personal Skills

Ability to communicate effectively both in English and Amharic languages

Ability to deal with people courteously

Ability to safe guard confidentiality of agency’s information and data

Ability to answer calls with tact judgment and poise

Ability to answer calls under heavy traffic load

Good knowledge of Microsoft Office applications

Good knowledge and skills of telephone system operations switchboard system and regulations

Required/Desired Foreign Language

English

How to Apply

For more information and job application details, see; Catholic Relief Services Receptionist Jobs in Ethiopia

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