Catholic Relief Services OVC Service Delivery Specialist Jobs in Kenya
Catholic Relief Services OVC Service Delivery Specialist Jobs in Kenya
The OVC Service Delivery Specialist will manage, coordinate, oversee, and monitor capacity strengthening activities and relationships with local implementing partners (LIPs) and other MWENDO project stakeholders to assist in OVC Service delivery (HIV services, Education, Psychosocial Support, Adolescent services including DREAMS,) strengthening case management systems and referral networks, advancing Catholic Relief Services’ (CRS) work serving the poor and vulnerable.
His/her project management skills and technical knowledge in HIV care and treatment and OVC programming will ensure that CRS Kenya delivers high-quality programming and continuously works towards improving the impact of the MWENDO project.Lead technical Service Delivery, budget management, monitoring and reporting activities throughout relevant project cycles – project design, start-up, implementation and close-out - in line with CRS program quality principles and standards, donor requirements, and good practices to ensure quality, timeliness and efficiency of all deliverables through the case management systems and referral networks component of the project.
Ensure project team and partner staff use the appropriate systems and tools.
Lead the development, dissemination, and implementation of strategies, approaches, guidance, standard operating procedures, tools, and various job-aids to facilitate service delivery through case management and referral and strengthen referral networks amongst social service providers.
Take lead in providing technical assistance, guidance, and capacity strengthening for MWENDO project staff and LIPs in HIV, Education, PSS, Shelter and Care through case management and referral networks, ensuring learning and training strategies and agendas/curriculums, conducting trainings and workshops, mentoring and coaching.
Lead Project technical team to work with and create linkages with stakeholders involved in Adolescent service delivery with a specific focus on MWENDO Adolescent girls receiving top up and or service layering in line with DREAMS service delivery.
Strengthen coordination and networking, facilitate linkages, communication, and learning exchanges between GOK entities, LIPs, and CSOs/CBOs to support strengthening of case management capacity.
Apply appropriate application of partnership concepts, tools and approaches.
Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
Coordinate and monitor financial and material resources relevant to achieve the assigned project outcome. Through planning and oversight ensure efficient use of project resources.
Assist with preparation of trends analysis reports and disseminate results. Review project documentation to ensure project file is complete with all required documentation and is filed per agency and donor requirements.
Maintain relationships and represent CRS with DCS, peer organizations, research and other institutions, participate in relevant forums and knowledge networks to collect and share promising practices in case management systems and referral networks, promote CRS’ work, and contribute to the CRS learning agenda.
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Accountability & Stewardship
Continuous Improvement & Innovation
Typical Background, Experience & Requirements:
Education and Experience
Master’s Degree in Social Science, Gender, International Development, Development Economics or a related field.
Minimum of 7 years of work experience in project management with at least 3 years in an advisory role in relation to HIV care and treatment and/or OVC programming, ideally with an international NGO.
Strong knowledge of the health and social service sector in Kenya.
Demonstrated ability to develop user-friendly guidance, tools and standard operating procedures for use at health facilities, CSO/CBO and community levels.
Relevant grant management experience, especially for USG or other public donors, a plus.
Experience working with stakeholders at various levels including but not limited to State and government actors, LIPs, civil society, healthcare providers and social service providers.
Experience analyzing data and contributing to evaluation reports.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
Strong communication, relationship management skills and the ability to work effectively with local stakeholders. Representation abilities.
Presentation, facilitation, training, mentoring, and coaching skills
Proactive, results-oriented, and service-oriented
Required/Desired Foreign Language
Good technical writing skills in English
Travel Required (include percentage of required travel, if applicable)
Key Working Relationships:
Supervisory: SPO for Adolescent Services/Dreams Linkages
Internal: Systems Strengthening Specialist, SPO Gender and Child Protection, Regional Technical Advisors, SPO HIV/AIDS Linkages MWENDO SMT and MEAL
External: Maestral and Health Innovation Kenya MWENDO consortium technical team, USAID technical team and relevant GOK departments
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
How to Apply
Written applications indicating the reference number of position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below-mentioned by Close of Business, Friday,12th July 2019.
Human Resources Manager
Catholic Relief Services – Kenya/Somalia Program
Note: Catholic Relief Services (CRS) does not charge any fees from applicants for any recruitment. Further, CRS has not retained any agent in connection with this recruitment
CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation
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