Catholic Relief Services OVC Service Delivery Specialist Jobs in Kenya

Catholic Relief Services OVC Service Delivery Specialist Jobs in Kenya


About CRS

Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas.

Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need.

CRS has worked in Kenya since 1965. Over the years, CRS’ focus shifted from direct relief and food distributions to a comprehensive development program that works with partners and enhances local capacity.

CRS Kenya programs now support children affected by HIV, and community-based efforts to increase household incomes, improve family health and sanitation, and enhance agriculture livelihoods.

Background

CRS is implementing a 5-year orphans and vulnerable children (OVC) program, MWENDO which seeks to empower local and county-level OVC stakeholders to strengthen the formal and informal HIV and child protection systems and services and the linkages between them, including cross-sectoral service referrals and coordination to ensure quality service delivery for OVC and their households.

Job Summary:

  • The OVC Service Delivery Specialist will manage, coordinate, oversee, and monitor capacity strengthening activities and relationships with local implementing partners (LIPs) and other MWENDO project stakeholders to assist in OVC Service delivery (HIV services, Education, Psychosocial Support, Adolescent services including DREAMS,) strengthening case management systems and referral networks, advancing Catholic Relief Services’ (CRS) work serving the poor and vulnerable.
  • His/her project management skills and technical knowledge in HIV care and treatment and OVC programming will ensure that CRS Kenya delivers high-quality programming and continuously works towards improving the impact of the MWENDO project.

    Job Responsibilities:

  • Lead technical Service Delivery, budget management, monitoring and reporting activities throughout relevant project cycles – project design, start-up, implementation and close-out - in line with CRS program quality principles and standards, donor requirements, and good practices to ensure quality, timeliness and efficiency of all deliverables through the case management systems and referral networks component of the project.
  • Ensure project team and partner staff use the appropriate systems and tools.
  • Lead the development, dissemination, and implementation of strategies, approaches, guidance, standard operating procedures, tools, and various job-aids to facilitate service delivery through case management and referral and strengthen referral networks amongst social service providers.
  • Take lead in providing technical assistance, guidance, and capacity strengthening for MWENDO project staff and LIPs in HIV, Education, PSS, Shelter and Care through case management and referral networks, ensuring learning and training strategies and agendas/curriculums, conducting trainings and workshops, mentoring and coaching.
  • Lead Project technical team to work with and create linkages with stakeholders involved in Adolescent service delivery with a specific focus on MWENDO Adolescent girls receiving top up and or service layering in line with DREAMS service delivery. Strengthen coordination and networking, facilitate linkages, communication, and learning exchanges between GOK entities, LIPs, and CSOs/CBOs to support strengthening of case management capacity. Apply appropriate application of partnership concepts, tools and approaches.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
  • Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Coordinate and monitor financial and material resources relevant to achieve the assigned project outcome. Through planning and oversight ensure
    efficient use of project resources.
  • Assist with preparation of trends analysis reports and disseminate results. Review project documentation to ensure project file is complete with all required documentation and is filed per agency and donor requirements.
  • Maintain relationships and represent CRS with DCS, peer organizations, research and other institutions, participate in relevant forums and knowledge networks to collect and share promising practices in case management systems and referral networks, promote CRS’ work, and contribute to the CRS learning agenda.

    Agency-wide Competencies (for all CRS Staff):

  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

    Typical Background, Experience & Requirements:

    Education and Experience

  • Master’s Degree in Social Science, Gender, International Development, Development Economics or a related field.
  • Minimum of 7 years of work experience in project management with at least 3 years in an advisory role in relation to HIV care and treatment and/or OVC programming, ideally with an international NGO.
  • Strong knowledge of the health and social service sector in Kenya.
  • Demonstrated ability to develop user-friendly guidance, tools and standard operating procedures for use at health facilities, CSO/CBO and community levels.
  • Relevant grant management experience, especially for USG or other public donors, a plus.
  • Experience working with stakeholders at various levels including but not limited to State and government actors, LIPs, civil society, healthcare providers and social service providers.
  • Experience analyzing data and contributing to evaluation reports.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

    Personal Skills

  • Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
  • Strong communication, relationship management skills and the ability to work effectively with local stakeholders. Representation abilities.
  • Presentation, facilitation, training, mentoring, and coaching skills
  • Proactive, results-oriented, and service-oriented
  • Required/Desired Foreign Language
  • Good technical writing skills in English
  • Travel Required (include percentage of required travel, if applicable)Up to 30 % of time to MWENDO project sites

    Key Working Relationships:

  • Supervisory: HIV/AIDS Treatment Linkage Advisor, child Protection Advisor, Psychosocial Support Advisor, Adolescent Advisor and Project Officers OVC Programming
  • Internal: Systems Strengthening Specialist, Child Protection Advisor, Regional Technical Advisors, HIV/AIDS Treatment Linkages Advisor MWENDO Administrator and MEAL
  • External: Maestral and RCTP FACES MWENDO consortium technical team, Picture Impact, USAID technical team and relevant GOK departments
  • Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
  • CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
  • Equal Opportunity Employer

    How to Apply:

  • Written applications indicating the reference number of position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below-mentioned by Close of Business Monday January 28th, 2019.

    Human Resources Manager
    Catholic Relief Services – Kenya/Somalia Program
    E-mail :Crskenya-hr@crs.org


  • Note: Catholic Relief Services (CRS) does not charge any fees from applicants for any recruitment. Further, CRS has not retained any agent in connection with this recruitment

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