Catholic Relief Field Operations Manager Jobs in Kenya
Job Summary
Provide field-level operational leadership, coordination, and representation for Catholic Relief Services (CRS) in Marsabit, supporting timely, high-quality, and accountable project implementation and effective functioning of the CRS Marsabit sub-office.
Work closely with project technical, MEAL, supply chain, compliance, security, operations teams, and Caritas Marsabit (DOM) to coordinate implementation, address operational bottlenecks, promote compliance, and ensure implementation risks and resource needs are effectively managed.
Serve as a senior CRS representative in Marsabit, coordinating with government authorities, humanitarian coordination structures, communities, partners, and other stakeholders.
Job Responsibilities
Field Leadership and Implementation Coordination
Lead day-to-day coordination of CRS field operations in Marsabit and support integrated implementation of project activities in line with approved plans, budgets, SOPs, CRS policies, and donor requirements.
Coordinate project activities including food distribution, Food for Assets, nutrition, MEAL/accountability, supply chain, security, and operations to resolve field-level implementation bottlenecks.
Facilitate routine implementation planning and coordination meetings with CRS and partner teams and ensure agreed actions are tracked and completed.
Monitor implementation readiness, progress, quality, and resource requirements, addressing issues within delegated authority and escalating significant challenges where necessary.
Partner Coordination
Serve as a principal field-level coordination point between CRS and Caritas Marsabit (DOM).
Facilitate regular implementation reviews with DOM to assess performance, address operational bottlenecks, and follow up on agreed actions.
Support identification of partner capacity-strengthening needs and coordinate appropriate support.
Ensure field coordination respects approved project design and subaward responsibilities.
Government, Stakeholder Engagement and Representation
Maintain effective relationships with county and sub-county authorities, NDMA, government departments, community structures, humanitarian actors, and other stakeholders.
Represent the project in County Steering Groups and relevant food security, nutrition, and humanitarian coordination mechanisms.
Coordinate donor, government, CRS leadership, and other high-level visits to project sites, warehouses, and partner implementation locations.
Ensure commitments arising from external engagements are communicated and followed up appropriately.
Field Operations and Resource Management
Oversee effective day-to-day functioning of the CRS Marsabit sub-office and coordinate operational support for project implementation.
Coordinate with Finance, HR, Supply Chain, Administration, ICT, fleet, and other support functions to ensure timely availability of project resources.
Exercise delegated financial and administrative authority in accordance with CRS policies and donor requirements.
Monitor resource utilization and promote responsible stewardship and safeguarding of assets.
Commodity and Supply Chain Coordination
Work closely with project and supply chain teams to ensure commodity operations support scheduled distributions.
Coordinate distribution readiness among program, warehouse, logistics, security, MEAL, and compliance teams.
Monitor issues affecting commodity movement, storage, distribution readiness, and accountability.
Promote adherence to approved commodity-management controls and donor requirements.
Risk, Compliance, Safeguarding and Security
Serve as the Marsabit field-level focal point for operational security coordination.
Support implementation of approved safety, security, and staff-care procedures.
Identify operational and implementation risks and ensure timely mitigation or escalation.
Reinforce compliance with CRS policies, safeguarding standards,
FCRM requirements, donor requirements, and project procedures.
Ensure timely follow-up of corrective actions arising from audits, monitoring, reviews, risk assessments, and accountability mechanisms.
Immediately escalate suspected fraud, diversion, safeguarding concerns, or serious misconduct.
Monitoring, Accountability and Adaptive Management
Work with MEAL, accountability, program, and partner teams to review implementation data, participant feedback, and monitoring findings.
Use field-level evidence to identify implementation bottlenecks and support corrective actions.
Facilitate field-level reflection and after-action reviews to improve future implementation.
Promote a culture of accountability, learning, and continuous improvement.
Staff Management
Supervise designated direct reports in accordance with CRS performance management practices.
Manage team performance, staff well-being, and collaboration across program and operations teams.
Provide coaching, regular feedback, and professional development support to staff.
Support field staffing, recruitment, onboarding, and capacity-strengthening activities as required.
Knowledge, Skills and Abilities
Strong leadership, coordination, interpersonal, and relationship-management skills.
Strong analytical, problem-solving, systems-thinking, and decision-making abilities.
Ability to integrate programmatic and operational priorities in a fast-paced field environment.
Ability to work effectively with government, partners, communities, and multidisciplinary teams.
Sound judgment and the ability to distinguish between delegated decisions and matters requiring escalation.
Proactive, resourceful, solutions-oriented, and results-focused.
Strong commitment to accountability, safeguarding, stewardship, and ethical conduct.
Ability and willingness to work and travel in remote field environments.
Required Languages
Professional proficiency in English and Swahili.
Proficiency in languages commonly used in targeted areas of Marsabit County is highly desirable.
Education and Experience
Master’s degree in Business Administration, International Development, International Relations, Project Management, or another relevant field. Additional relevant experience may substitute for some education in line with CRS policy.
Minimum five (5) years of progressively responsible experience in international development and/or humanitarian response, including project or field operations management.
Demonstrated experience coordinating complex field operations involving program teams, operations, implementing partners, government stakeholders, and communities.
Experience supervising staff and building collaborative, accountable, and high-performing teams.
Experience working with local implementing partners, including coordination, capacity strengthening, and accountability.
Experience with donor-funded humanitarian or development programs; food assistance experience is an added advantage.
Knowledge of administration, budgeting, procurement, logistics, security, and resource stewardship.
Experience in complex, remote, or emergency-response environments is strongly preferred.
Strong computer skills, including Microsoft Office and relevant information management systems.
How to apply
For more information and job application details, see; Catholic Relief Field Operations Manager Jobs in Kenya
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