Cartier Sales Associate Jobs in South Africa
Cartier Sales Associate Jobs in South Africa
ResponsibilitiesSalesMeet and/or exceed individual sales target set by the Boutique Manager
Meet and/or exceed individual KPIs set by the Boutique Manager
Ensure that each client receives outstanding customer service
Cultivate strong client relationships, within the CRM guidelines
Client Service
Attend to after-sales clients in the boutique in line with Cartier After-Sales Service policy
Implement customer service action plans provided by retail management
Ensure follow up of main indicators linked to after-sales service like performance, stock and customer satisfaction (e.g. maintain customer satisfaction by reducing complaints and minimizing service delays)
Stock Management & Merchandising
Provide feedback in processing and replenishing merchandise
Assist in product moves, merchandising and store housekeeping during the day if required, including cleaning the products and displays
Assist in the inventory process, including stock counting and special projects as needed
Assist in completing prices changes within the boutique when required
Presentation & Visibility
Maintain boutique tidiness, decoration and visual merchandising in line with Cartier guidelines
Report maintenance issues to the Boutique Manager
Represent Cartier by wearing the appropriate uniform and grooming as per company policy
Represent the Brand in-store
and at local events when required under the direction of Boutique Manager
Product knowledge & Sales Techniques
Maintain awareness of all product knowledge information and advertisements -Master the Maison sales techniques as per training received
Secure attendance to required training held online, locally or overseas
Boutique Operations and Cash Management
Accurately and efficiently complete all sales transactions and maintain proper cash records at the boutique register
Implement gratuities under supervision of the Boutique Manager and as per Cartier policy
Adhere to all Company policies, procedures and practices
Comply with all safety regulations and security procedures
Requirements
Three year’s professional experience, preferably in retail
Excellent interpersonal skills with an ability to interact easily with VIPs
Solid understanding of Customer Service, service-minded
Attention to detail, accuracy and thoroughness
Organized and capable of follow-up
Ability to learn, adapt and develop
Team player
Ability to handle multiple tasks simultaneously
Good presentation skills, oral and written
Fluency in English
Willingness to work flexible hours
Computer proficiency (Microsoft Office)
How to Apply
Interested and qualified candidates should apply online by 31st, October, 2019
For more information and job application details, see; Cartier Sales Associate Jobs in South Africa
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