Career Directions Key Accounts Manager Jobs in Kenya

Career Directions Key Accounts Manager Jobs in Kenya


Purpose:

To ensure the development of new businesses and lead the team to complete projects to a specific schedule and within agreed budgets

Key performance areas

  • Assists with the agency’s future and helps set up short- and long-term goals and objectives in business planning objectives

  • Contributes to the client planning process, selling full service solutions, and ensuring that the capacity of client service compliments the business needs.

  • Ability to direct simultaneous projects and ensure they are delivered on time

  • Devote considerable time to clients and their teams to foster strong and long term relationships

  • Cultivate client relationships through meetings and phone calls to understand their business, expectations and needs and that the agency delights our clients continuously

  • Working with account teams to craft strategies, develop creative approaches and manage budget.

  • Lead and approve budgets and expenses and generate reports as needed

  • Financial management, control and stewardship of the projects in order to maintain profitability

  • Analyses actual expenditure, explains variances, and determines options in use of available budget to meet real needs

  • Assesses financial performance and instigates required improvements of profitability.

  • Manage with other team leads pitching process for new business acquisition.

  • Ability to lead teams, work under pressure and negotiation
    skills

  • Provide regular updates to clients on the progress of customer service projects.
    Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.

  • Attending meetings with clients to build relationships with existing accounts.
    Working closely with Account Managers and Sales Consultants.

  • Escalating and resolving areas of concern as raised by clients.

  • Provide leadership to the brand/client service teams in advertising, communication and strategy and client handling.

    Qualifications

  • Degree in Social Sciences or other related academic qualifications
  • Minimum of 5 years experience.
  • Must have experience in account management from a reputable advertising agency company
  • Mature with the ability to lead and mentor a team
  • Able to meet strict deadlines
  • Have passion and enthusiasm at all times
  • Be solutions orientated, with attention to detail

    Career Directions Key Accounts Manager Jobs in Kenya

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