CARE USA Director, Program Operations East and Central Africa Jobs in Kenya
As a key member of the Regional Senior Leadership team, the Director-Program Operations will take shared responsibility for transformation of the ECA region to an optimal model operating at the full spectrum (humanitarian through to development).
The role supports the Regional Director in driving change and improvements while also providing strong oversight to program operations delivery, ensuring the timely and successful delivery and implementation of CARE's programs in the East and Central Africa (ECA) region.
They will support nine (9) country operations with the aim of ensuring that CARE delivers quality operations and meets both its humanitarian and development mandate in all ECA countries. The role provides occasional cover for the Regional Director when absent.
They will ensure high quality support to 9 Country Offices (Uganda, Rwanda, Ethiopia, South Sudan, Sudan, Burundi, Somalia, Kenya and DRC), ECA Regional Office and Member Partner staff in order to optimize the operational delivery of programs in the ECA region. The incumbent will provide a strategic role, driving effective steer for high value contracts and grants, in close collaboration with awards management and other key stakeholders.
This position is responsible for ensuring the region has strong operational systems and that these systems are effectively utilized, including working with and escalating with matrix leads in Award Management Solutions, CARE Security Unit, CARE Emergency Group (CEG), CARE USA Humanitarian Affairs, Programs and Impact teams, and Legal to ensure issues get resolved appropriately.
The Director, Program Operations (PO) will be responsible for identifying operational risks to our implementation, and will lead, coordinate and strengthen risk mitigation strategies.
They will work alongside other stakeholders to ensure statutory compliance (legal registrations and renewals); on-time and on-budget award management and donor compliance, whilst supporting Program Operations through the effective management of context analysis, and problem-solving coordination, issue management and solution adaptations with business services teams (supply chain, cash management, etc.)
They will contribute to Country Office (CO) strategy development in support of regional cohesion and alignment with the global strategy and ECA's Regional Road map.
They will provide targeted change management and improvement in
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