Canonical Senior User Researcher Jobs in Kenya

Canonical Senior User Researcher Jobs in Kenya

About the job

  • The design team at Canonical is looking for a Senior User Researcher, expert in current research practice, with interests in technology and innovation.

    In this role you will:

  • Shape requirements, by conducting research with target users, audiences and stakeholders from the business, to identify and document user needs

  • Uncover the goals, motivations, and mental models of our diverse, technical users

  • Validate and help improve existing and proposed user experiences. We continuously improve UX, within agile sprints. Within product-squads you’ll work with designers and front end developers. You’ll collaborate across the organisation with product, engineering and marketing.

  • Help teams understand their product’s wider contexts of use

  • Synthesise findings from qualitative and qualitative research methods, delivering insights that gain traction in an engineering-led organisation

  • Support others to succeed at their own research. Plan, evangelise and implement #ResearchOps tools, to help seed and accelerate research thinking.

  • You’ll have a passion for understanding how humans navigate complexity, and enjoy bringing a user centred approach to engineering leaders.

  • Our products are both technical and specialist; you’ll frequently work with domain-experts, across a wide portfolio of products. An appreciation of open source software is relevant.

    You should have:

  • A user-centred mindset.

  • Deep experience with
    facilitating user research.

  • Experience with the wide range research methods: unmoderated sessions, cardsorts, surveys, AB tests, ethnographic studies, UX heuristics and benchmarking.

  • Analytical rigour, to turn a lake of data into meaningful, evidenced findings.

  • Communication and collaboration skills that enable team-members to turn those insights into practical design and product decisions.

  • The ability to work both tactically, on improvements, and strategically, on the bigger picture.

  • At 5-7 years relevant experience.

  • A relevant degree.


  • A combination of evangelism, stamina and listening-skills, to communicate the value and results of research with relevant stakeholders.

  • Experience with using remote tools, for completing research globally.

  • Quantitative skills with analytics, events and flows.

  • The pragmatism to support others with just-enough-research.

    How to Apply

  • For more information and job application details, see; Canonical Senior User Researcher Jobs in Kenya

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