Canadian High Commission Immigration Program Support Clerk Jobs in Kenya

Canadian High Commission Immigration Program Support Clerk Jobs in Kenya

Job Ref:

  • 2880

    Job Title:

  • Immigration Program Support Clerk


  • Starting salary KES 1,078,955 plus social benefits

    Vacancy type:

  • Other

    Term Details:

  • Indeterminate, term and emergency (anticipatory) This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Kenya


  • Assistant


  • LE-03


  • Nairobi, Kenya

    Summary of position:

    Under the general supervision of the Registry Supervisor or Immigration Officer, the Support Clerk:

  • Performs routine clerical tasks in support of IRCC (immigration/visa) programs including entering baseline information into automated systems, creating electronic and hard copy files, retaining and disposing of files as per departmental instruction, tracking correspondence.
  • Maintains filing system, uses internal systems and accesses departmental websites to search or track information.
  • Utilizes office equipment such as computers to enter or access information, photocopier to reproduce information, scanners and fax machines to transmit or receive documentation, telephone, etc.
  • Prepares various documents and/or exact copies from written or verbal instructions, utilizing automated systems.
  • Provides assistance and guidance to colleagues and shows new employees how to perform duties.

    Essential qualifications:

  • Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.


  • University degree or diploma


  • Proficiency in English - comprehension, oral and written.


  • Recent experience of at least 6 months working in a general office environment
  • Recent Experience in dealing with the public and customer/client service
  • Demonstrated experience working on a PC in a networked environment
    *Recent as defined as the last 24 months


  • General knowledge of Canadian immigration policies and procedures.


  • Ability to meet deadlines within a demanding office environment
  • Adaptability and Flexibility
  • Client Focus
  • Commitment to Public Confidence
  • Effective Interactive Communication
  • Focus on Quality and Details
  • Teamwork and Cooperation

    Asset Qualifications:Preference may be given to candidates who have the following asset qualifications:

  • A working knowledge of French
  • Recent* work experience of at least six (6) months with an international organization which could include a Canadian Company/Organization, an international organization in Kenya or an Embassy, High Commission or Consulate General.
  • Knowledge of local laws and customs.
  • Recent as defined as the last 24 months
  • If candidates meet the factors listed in the asset qualifications they must also clearly demonstrate how they meet these factors in their covering letter.

    Organizational Needs:.

    Operational Requirements:

  • Work in a pressured environment
  • Some overtime required (on weekdays and/or during weekends if job demands)
  • Our working hours are Mondays to Thursdays (07:30 to 16:00 = 8hrs & Fridays (07:30 – 13:00 = 5.5hrs)

    Condition(s) of Employment:

  • Ability to obtain and retain the required Reliability Status (security check).
  • Kenyan citizenship, holder of a valid Kenyan work permit or otherwise legally able to work at the High
    Commission (please note that the The High Commission of Canada in Nairobi does not sponsor
    work authorizations directly or indirectly).

    Area of selection:

  • Open to external applicants who are eligible to work in Nairobi, Kenya (including current and previous emergency employees and security cleared groups such as spouse or dependent of Canadian Based staff currently working at CHC), who meet all of the essential requirements stated below, and whose applications are received by the closing date.
  • Applicants should be resident in Kenya at the time of hiring. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

    How to apply

    Important Notes:

  • Candidates are also required to upload a cover letter and CV in English or French. Applications which do not include all of the requested documents or information will be rejected.
  • Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.
  • Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
  • Communication for this vacancy will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
  • Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
  • Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
  • The High Commission of Canada in Nairobi does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
  • Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
  • The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the High Commission of Canada in Kenya which might arise in the 12 months following the completion of this recruitment process.
  • If you have any questions at any stage of the recruitment process, please send an email to: rscema.personnel@international.gc.caApply by 12th December, 2018

  • For more information and job application details, see; Canadian High Commission Immigration Program Support Clerk Jobs in Kenya

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