Calltronix Contact & Training Centre Data Analyst Jobs in Kenya

Calltronix Contact & Training Centre Data Analyst Jobs in Kenya; The Data Analyst ensures adherence to service level targets, enhances operational visibility through MIS reporting, and enables proactive scheduling and forecasting to optimize resource utilization.

Recruitment Criteria

Required Experience

Minimum 1–2 years of experience in data analysis, MIS reporting, or contact center operations.

Experience with real‑time monitoring and workforce tools is a plus.

Required Education

Bachelor’s degree in Statistics, Computer Science, Information Systems, Business Analytics, or a related field.

Required Skills

Proficiency in Excel (pivot tables, advanced formulas, macros).

Working knowledge of BI tools (Power BI, Tableau, or similar).

Strong attention to detail and data accuracy.

Good understanding of operational and workforce planning concepts.

How to Apply

For more information and job application details, see; Calltronix Contact & Training Centre Data Analyst Jobs in Kenya

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