Busara Center for Economics Behavioral Design Specialist Jobs in Kenya

Busara Center for Economics Behavioral Design Specialist Jobs in Kenya

Busara is a research and advisory firm dedicated to advancing and applying behavioral science in the emerging markets. Busara applies rigorous research methods and evaluation tools to enable partners to improve program design, assess existing interventions, and optimize internal processes.

We work with governments, NGOs, private companies and academics to understand human behavior, and design solutions to overcome behavioral barriers to products, programs and policies as they scale.

Busara operates from its permanent offices in Kenya, Nigeria, Ethiopia, Uganda and Tanzania, and has worked on projects with with partners across the continent.

We currently have 69 active projects, 112 completed projects,36 academic affiliations, 3 operational decision labs , and 145 full time staff.


  • Communicating and demonstrating the value of Design Thinking Research approaches through exceptional problem-solving skills
  • Conducting training Busara staff in how to use Design Thinking principles in their work.
  • Contributing to thought leadership initiatives and activities related to qualitative research and experimental design
  • Keeping abreast of developments in design thinking, and promoting design thinking research capability within Busara through knowledge sharing and training activities and the development of new approaches.
  • Collaborating effectively with Busara projects team members at all stages of projects; maintaining responsibility for your own time and deliverables
  • Leading design engagement from a customer behavioral lens - from customer research to ideation, prototyping, and user testing: Be able to quickly identify behavioral change levers.
  • Engaging in multiple large-scale research projects at a given time.
  • Effectively facilitating behavioral research and design workshops and trainings
  • Sharing knowledge and developing the design and innovation capabilities of the team.
  • Developing user profiles, personas and task matrix, task lists, process flows, user journey maps and wireframes
  • Working with analytics and data science, designing and analyze A/B tests
  • Conducting UX research using the full range of UX research techniques: surveys, usability testing, text/structured data analysis, qualitative interviews and focus groups


  • A Bachelor’s Degree in Experience Design, Human Centered Design (HCD), Design, International Development, Psychology, Sociology, Anthropology, Economics
    or related fields.
  • Minimum 3 years’ experience in user experience design or design strategy, including customer behavioral research, ideation, prototyping, and user testing
  • Prior experience in social impact or development: A passion for social change typically evidenced by a strong interest and prior experience applying creative approaches to social issues such as economic development, global health, education or the environment.
  • Expert knowledge of HCD and design thinking methods and tools: Strong research, synthesis, ideation and visual storytelling skills. Strong ability to present information in a concise, insightful, structured and provocative manner, both in written and oral forms.
  • Can complete advanced HCD deliverable in several of the following specialty areas (ethnographic or contextual research, concept generation, prototyping, usability study, information architecture, interaction design, etc.)
  • Strong ability to communicate the power of design to stakeholders from varied backgrounds.
  • Exceptional problem-solving skills and attention to detail.
  • Is visually and verbally articulate; including the ability to lead interactive group development sessions
  • Deep skill-set and proven track record in one or more of the following design disciplines: Product design, service design, digital design & prototyping and/or information visualization.
  • Working knowledge of research methodologies, qualitative and quantitative data analysis and statistics
  • Experience working with low-income populations in emerging markets and/or experience working on the continent.
  • Experience of applying behavioral or psychological constructs and theories to design approach.

    How to Apply

    Applications to be accompanied by Cover letter,
    Resume, Design portfolio, to reach the undersigned on or before Wednesday 17th July 2019.

    For more information and job application details, see; Busara Center for Economics Behavioral Design Specialist Jobs in Kenya

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