BURN Regional Sales Manager Jobs in Kenya



BURN Regional Sales Manager Jobs in Kenya; BURN Manufacturing is seeking a dynamic Regional Sales Manager to serve as the overall business owner for the assigned region. The role carries full responsibility for commercial performance, operational execution, customer quality, profitability, and regional growth of the Electric business. The successful candidate will lead all regional commercial operations across Alpha 1, Stock Point, and Retention functions, ensuring disciplined execution, strong operational controls, customer satisfaction, and sustainable business performance.

Duties and Responsibilities

  • Own and drive overall regional business performance across all assigned channels and clusters.

  • Lead execution of the regional commercial strategy to support national business objectives and growth plans.

  • Drive sustainable sales growth through strong field execution, agent productivity, and channel expansion.

  • Manage regional profitability through efficient deployment of people, stock, operational resources, and cost controls.

  • Drive high‑quality customer acquisition, onboarding quality, repayment efficiency (RE), customer usage, and retention outcomes.

  • Ensure strong customer experience through proactive issue resolution, field support, and coordination with CX and Aftersales teams.

  • Lead, coach, and performance‑manage STLs, TLs, Clerks, Retention Representatives, and field sales agents.

  • Build and stabilize high‑performing field teams through structured recruitment, onboarding, coaching, and capability development.

  • Drive execution discipline across regional teams through PJPs, structured reviews, reporting routines, and accountability mechanisms.

  • Oversee all stock management and operational control processes including accountability, reconciliations, ageing management, redistribution planning, SAH monitoring,
    and loss prevention.

  • Ensure operational efficiency across stock points, field operations, installations, and customer support activities.

  • Identify commercial opportunities, operational gaps, and performance risks, implementing corrective actions promptly.

  • Ensure compliance with company operational policies, commercial processes, reporting standards, and governance requirements.

  • Drive cross‑functional collaboration with Commercial Operations, CX, Aftersales, Finance, Supply Chain, and other support teams.

  • Manage and escalate key business risks including fraud, stock loss, customer quality issues, and compliance gaps.

  • Provide accurate business reporting, regional insights, performance analysis, and recovery plans to leadership.

  • Continuously monitor regional performance trends and implement initiatives to improve productivity and effectiveness.

    How to apply

    For more information and job application details, see; BURN Regional Sales Manager Jobs in Kenya

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