Burn Manufacturers Market Research Product Officer Jobs in Kenya

Burn Manufacturers Market Research Product Officer Jobs in Kenya

  • BURN is currently seeking a mission-driven candidate to serve as a Market Research Product Officer for a promising new electric cooking appliance.


  • Overall: For this role, the employee will:
    Collaborate closely with the rest of the market research team, the product development team, and the broader Research & Development team at BURN to ensure effective and efficient product development and provide detailed reports to project and company leadership.

  • Spearhead and take ownership in the design and execution of research studies and projects

  • Design: The employee will design market research and customer research studies to support the product development process, meeting time & budget constraints. These studies will include quantitative data collection, qualitative data collection (such as semi-structured interviews), as well as exploring innovative customer feedback data collection techniques (such as home visits, focus groups, willingness-to-pay auctions, test sales, and more).

    The employee will:

  • Research product feedback data collection techniques across industry.

  • Prepare study plans for review by other team members, including detailed overviews of research methods, timelines, and logistics.

  • Create questionnaires, surveys, interview guides, and other materials as needed to collect robust feedback from customers.

  • Pilot the studies, manage timelines and refine the methodologies used

  • Data Collection: The employee will manage pilots from prototype production through field tests to commercial distribution.

    As needed, the employee will:

  • Recruit customers for studies.

  • Manage the product preparation and the distribution to test customers for test-sales and home visits.

  • Manage logistics (travel, transport, and lodging) as needed.

  • Forecast expenditures and ensure financial planning so activities are not delayed.

  • For most studies, the employee will be expected to conduct the data collection him/herself. The employee will conduct customer interviews, surveys, or focus groups as needed.

  • Analysis and reporting: The employee will be responsible for data cleaning, analysis, and presentation to the broader BURN team. Reports happen frequently (approx. every two weeks) so the employee will need to analyze data and synthesize key findings quickly. The employee will:

  • Clean, mine, extract, collate and analyze large and complex datasets, using statistical
    techniques where appropriate, to uncover trends, patterns, relationships, and draw valid business inferences using analytics program

  • Perform analyses, with
    statistical tools as appropriate, to evaluate the impact of pilots and other interventions

  • Present analyses and insights in compelling visualizations (charts, diagrams, plots, etc.)

  • Create well-written reports (primarily in PowerPoint) showing the study overview, key findings, next steps, and how this relates to the product development plan.

  • Answer questions from other team members about details of the study conducted.

  • When necessary, contribute to grant reporting by providing more detailed study documentation.

  • Give advice on training and marketing materials based on the insights from customer feedback.

  • The ideal team member will be hands-on, not afraid to express his/her ideas in team meetings, offer insightful feedback, pitch in and take ownership of the market research.

  • Travel around Kenya required. Some travel to other countries in the region (Uganda, Tanzania) may be required depending on pilot structures.

    Minimum Qualifications

  • Bachelor’s degree (required) or Master’s degree (preferred) in relevant field (management, technology, science, engineering, energy, statistics, M&E).

  • 3+ years of experience with data collection and analysis.

  • knowledge and experience in planning and executing quantitative and qualitative research methodologies in all stages of product life cycle.

  • Experience with collecting quantitative data, such as using a tablet. (Experience writing and coding surveys a plus.)

  • Advanced quantitative analysis skills and proficiency in Excel, including most Excel add-ons, and the capacity to build outstanding visualizations

  • Experience with collecting, coding, and analyzing qualitative data such as in-depth interviews, observations, focus groups, etc.

  • Excellent computer skills with fluency in 365 Office with advanced power point skills. Knowledge in Stata, R, MySQL, a plus.

  • Fluency in Swahili required. Strong oral and written communication skills are necessary, in English and Swahili.

    How to Apply

  • For more information and job application details, see; Burn Manufacturers Market Research Product Officer Jobs in Kenya

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