Browns Plantations Metering Electrician Jobs in Kenya

Browns Plantations Metering Electrician Jobs in Kenya;The job holder will be responsible for handling customer inquiries and service requests related to electricity, including prepaid and post‑paid metering, billing, token purchases, and power supply issues, while ensuring meter functionality, system uptime, and timely resolution of technical issues affecting customers and operations.

Key Responsibilities

Configure, commission, and maintain prepaid and postpaid meters.

Investigate issues such as token failures, negative balances, billing errors, and high‑consumption complaints.

Ensure accurate meter data capture, synchronization, and reporting.

Conduct site visits to install, inspect, troubleshoot, and repair metering and electrical systems.

Resolve faults related to meter communication (e.g., wiring and power supply).

Perform preventive maintenance to minimize downtime and service interruptions.

Continuously monitor system performance, uptime, and meter status.

Identify and report anomalies such as communication failures, abnormal consumption, or system errors.

Respond to customer queries and complaints promptly and professionally.

Educate customers on meter usage, token processes, and basic troubleshooting steps.

Educate customers on health, safety, and compliance.

Ensure all work is

carried out in compliance with safety standards and company procedures.

Report hazards, incidents, and near‑misses promptly.

Receive, log, and track incidents related to prepaid and postpaid metering systems.

Provide first‑line support for meter faults, billing discrepancies, and communication failures.

Monitor system uptime, meter connectivity, and server performance.

Requirements

Diploma in Electrical Engineering, Electronics, or related field.

Computer literate.

At least 1 year of experience in electrical/electronic principles and operations, with basic understanding of meter communication technologies, vending systems, and meter data management platforms.

Strong troubleshooting, analytical, and communication skills.

Ability to work under pressure with minimum supervision.

Must be a team player.

How to Apply

If you meet the requirements of this position, please submit an application clearly indicating the position you are applying for. Please attach a detailed CV containing your telephone contacts, e-mail address, names and contacts of three referees. Your application should reach us not later than 03 July 2026 and be addressed to:

Send your application and detailed CV to BEAP.HR@brownsplantations.co.ke

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