British High Commission UK-Kenya Tech Hub Operations Manager EO Jobs

British High Commission UK-Kenya Tech Hub Operations Manager EO Jobs

Main purpose of job:

  • This is an exciting opportunity to support the growth and success of an agile, innovative and high profile Tech Hub in Kenya. The aim, to develop the Kenyan tech ecosystem, deliver digital skills programmes, and drive partnership and collaboration within the technology ecosystem. We are looking for an organised and enthusiastic individual to provide a broad range of administrative, project management, communications and tech support across the team.

  • The Hub is part of the Digital Access Programme, a UK Government initiative led by the UK Department for the Foreign Commonwealth and Development Office (FCDO) in partnership with the Department for Digital, Culture, Media & Sport (DCMS). The programme operates in five countries: Kenya, Nigeria, South Africa, Brazil and Indonesia.

  • The objective of the Digital Access Programme is to catalyse affordable, inclusive, safe and secure digital access for underserved or excluded populations; and to use this as a basis for a more thriving digital ecosystem that generates digital solutions to local development challenges, as well as skilled jobs in the local digital economy.

    The Hub will have three main aims:

  • Deliver tailored interventions to cultivate digital skills responding to the needs and opportunities for inclusion in the local tech sector. This could include, for example, promoting opportunities for youth and women in the local tech sector;

  • Support tech entrepreneurship through partnerships with local digital ecosystem stakeholders including incubators, accelerators and private sector firms, academia, government departments and agencies and non-profit organisations

  • Facilitate partnerships between local tech firms (including tech start-ups) and international companies (across all sectors) in the form of commercial partnerships or joint ventures

  • The successful applicant will play a key role in establishing processes and managing a number of programmes under the UK-Kenya Tech Hub.

    Roles and responsibilities:

  • Providing administrative, coordination, and project management of hub programmes, frequently working across several programmes simultaneously, and ensuring the project aligns with the wider DCMS tech hub network programme;

  • Implementing the Hub’s media strategy, including engagement via social media channels and newsletters

  • Maintaining and developing the Hub’s community database including providing analysis and reporting on programmes, partners and beneficiaries.

  • Developing relationships with local tech firms, start-ups and wider tech sector stakeholders, using these to support the delivery and development of new partnerships and programmes

  • Support the Hub’s work by planning and executing high profile events: assume a key role in planning projects and events such as
    business delegations, conferences and receptions. Work with external suppliers to negotiate venue hire, hotel bookings, tech support, produce materials etc;

  • Support on design and implementation of the Hub’s policies by establishing and maintaining standards, systems and procedures;

  • Lead work on all logistical and administrative components for the Hub’s activities;

  • Preparing briefing materials for the senior team, arranging logistics and travel for the team and both inward and outward delegations, and helping to identify and deliver engagement opportunities for the Hub team to promote its work effectively;

  • Process payments and manage Hub’s procurement process and budget. Responsible for quarterly and annual reporting to DCMS central team, and for preparing transparency reports as necessary.

    Resources managed:

  • The post holder will be based in Nairobi and will be part of a small team of locally-engaged staff, based within the British High Commission. The post holder will not have line management responsibility and will be expected to deliver with a high level of autonomy and responsibility; reporting to the Tech Hub Director. The Tech Hub Network is funded as part of a cross-government, programme, so collaboration across departments will be a critical success factor in this role.

    Essential qualifications, skills and experience

  • Excellent verbal and written communication skills;

  • Strong ICT skills;

  • Strong administrative and/or project management experience;

  • Well organised with good attention to detail;

  • Able to work flexibly and pick up corporate processes quickly;

  • Able to work independently as well as part of a team;

  • Confident at decision making, within agreed boundaries;

  • Able to communicate effectively at all levels, both verbally and in writing, with internal and external stakeholders

  • Experience in handling budgets and finance administration

  • Experience in managing social media accounts, content, newsletter

    Desirable qualifications, skills and experience

  • Data analysis- Power BI

  • Excel

    Required behaviours

  • Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together, Developing Self and Others.

    How to Apply

  • For more information and job application details, see; British High Commission UK-Kenya Tech Hub Operations Manager EO Jobs

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