British High Commission Receptionist Jobs in Nairobi Kenya

British High Commission Receptionist Jobs in Nairobi Kenya

The British Government is an inclusive and diversity-friendly employer.

We value difference, promote equality and challenge discrimination, enhancing our organisational capability.

We welcome and encourage applications from people of all backgrounds.

We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category

  • Foreign and Commonwealth Office (Operations and Corporate Services)

    Job Subcategory

  • Corporate Services Support

    Main purpose of job:

    The job holder will have to ensure efficient running of the Front Office, handling all telephone calls and customer enquiries in a prompt and professional manner and undertake administrative duties for the Transport Section

    Roles and responsibilities / what will the jobholder be expected to achieve?:

  • Undertaking switchboard duties,-management of the answering machine to ensure a 24/7 response after hours, at weekends and holidays
  • Attending to visitors at Reception and controlling entry
  • Making hotel or other temporary accommodation bookings for visitors to the High Commission
  • Receiving BHC mail and sending mail to other organisations, including deliveries by BHC drivers
  • Managing Transport Section events including meetings workshops and other work-related gatherings within the section
  • Record keeping-filing both electronic and paper
  • Assisting in management of transport booking and preparation of daily transport programme in consultation with the Transport Planner
  • Undertaking requisitioning & receiving responsibilities for Transport Section purchases
  • Administration of billing and payment receipts for shuttle services & private hire of official vehicles
  • Assisting in processing of taxi invoices. Pre-audit of taxi vouchers before forwarding for payment
  • Undertaking other administrative duties as assigned by the Transport Manager

    Essential qualifications, skills and experience

  • A degree in any business related field;
    Minimum of 4 years in an administration role;
  • Experience of front office management;
  • Excellent IT skills;
  • Excellent communication skills with fluent spoken and written English.

    Required competencies

  • Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service


  • A1 (L)

    Type of Position

  • Permanent


  • Africa


  • Kenya

    Location (City)

  • Nairobi

    Type of Post

  • British High Commission

    Number of vacancies

  • 1

    Starting monthly salary (KES)

  • 102 629

    Start Date

  • 7 January 2019

    Other benefits and conditions of employment

    Members of staff are entitled to paid annual leave, which is earned, from the day they commence employment. Entitlements are as follows:

  • Grades A1 (L)25 days and then 30
    days after 5 years’ service
  • In addition to annual leave, the BHC normally observes no fewer than 9 and no more than 14 Kenyan and British public and religious holidays in a year. These vary from year to year and are at the discretion of the High Commissioner. A list of holidays is published each year.

    Working Patterns:

    Subject to the Flexible Working Scheme (see below) normal office hours are:

  • Monday to Thursday: 0715 - 1600
  • Friday: 0745 - 1300.

    How to apply

    Additional information

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British High Commission in Nairobi are subject to Terms and Conditions of Service according to local employment law in Kenya.
  • It is essential that the applicants already have the right to live and work in Kenya without the need to apply for a work permit By 31st October, 2018
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application.
  • Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

  • For more information and job application details, see; British High Commission Receptionist Jobs in Nairobi Kenya

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