British High Commission Entry Clearance Assistant AA - Jobs in Ghana

British High Commission Entry Clearance Assistant AA - Jobs in Ghana

Job Description (Roles and Responsibilities)

Main purpose of job:
  • Print visas according to manifests sent from the UK decision-making teams. Assure the security and integrity of visa writing processes according to UKVI policy and guidance
  • Dispatch decisions according to manifests sent from the UK decision-making teams, whilst assuring security and integrity according to UKVI policy and guidance
  • Manage the content, security and integrity of the passport bank to assure an organised and efficient storage process according to guidance

    Roles and responsibilities / what will the jobholder be expected to achieve?:
  • Process the printing of documents for cases sent by the UK decision-making teams;
  • Book Visa Application Centre appointments and provide support to key stakeholders. Ensure all facilitations/Note
  • Verbale applications are processed and recorded accurately;
  • Take responsibility to resolve enquiries from TLS, internal and external stakeholders;
  • Manage the content, security and integrity of the passport bank to assure an organised and efficient process according;
  • Receive, record and follow through to resolve all overturned cases, by commenting on CRS and dispatching to the VAC in line with agreed procedures;
  • Manage the dispatch process and resolve any complaints or service failures to the VAC, and escalate ongoing problems to a Team Leader;
  • Perform other ad-hoc duties at special request to support British High Commission and UKVI business delivery

    Essential qualifications, skills and experience
  • Excellent standard of IT and written English.
  • Previous experience working in a visa office or international company

    Desirable qualifications, skills and experience
  • Previous and recent experience (within 2 years) working in a visa production office.

    Other benefits and conditions of employment
    Learning and development opportunities (and any specific training courses to be completed):
  • There are learning and development opportunities available to the successful applicant.
  • An analysis of training needs will be discussed between the successful candidate and line manager.

    Additional information
  • Please complete the application form in full as the information provided is used during screening.
  • Please check
    your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • The current legacy DFID Terms and Conditions of Employment will apply to all internal locally employed staff on promotion and new entrants subject to local employment labour law.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
  • The responsibility lies on the successful candidate to 1. Obtain the relevant permit, 2. Pay fees for the permit, 3.
  • Make arrangements to relocate & 4. Meet the costs to relocation
  • The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
  • Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
  • Information about the Civil Service Success Profiles can be found on this link:
  • Reference checking and security clearances will be conducted on successful candidates.
  • Current employees (CBS) transferring between departments need to obtain a new police clearance/certificate of good conduct to be successful appointed to the position.
  • Please log into your profile on the application system on a regular basis to review the status of your application.

    How to apply
    For more information and job application details, see; British High Commission Entry Clearance Assistant AA Jobs in Ghana

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