Brites Management Telesales Agents - Upper Hill Jobs in Kenya

Brites Management Telesales Agents - Upper Hill Jobs in Kenya

Duties and Responsibilities

  • Deliver value proposition to potential customers, through scripts.

  • Follow through on leads for potential sales and ensure conversion by explaining driving school services and prices.

  • Meet or exceed projected sales quotas and collaboratively work with team members on the call floor to meet sales and performance goals.

  • Maintain detailed records of inbound and outbound correspondence as well as follow-up information and outcomes.

  • Accurately document the customer’s personal information including name National ID, and phone number.

  • Cold call potential customers and ask pertinent questions to understand the customer’s needs/requirements to assist in sales conversions.

  • Maintaining accurate records of leads converted to sales.

  • Ensure follow-ups are done to actualize future registrations and subsequent sales

  • Contact potential or existing customers to inform them about the services

  • Answer questions about services or the company

  • Ask questions to understand customer requirements and close sales

  • Tele sale- reaching potential clients through effective telephone marketing

  • Explain the services to clients via telephone

  • Email marketing and social media marketing

  • Develop creative pitches and propositions and follow up with existing clients

  • Use of initiative to identify and follow up opportunities with clients who are not already on the database

  • Ensure creativity in reaching out new customers

  • Achieve monthly set targets

  • Network for leads and arrange for meetings with potential customers

  • Close business and do follow ups

  • Enter and update customer information in the database

  • Take and process orders in an accurate manner

  • Handle grievances to preserve the company’s reputation

  • Go
    the “extra mile” to meet sales quota and facilitate future sales

  • Keep records of calls and sales and note useful information

    Key requirements, skills and qualifications

  • 2 years in marketing training course

  • Passionate about sales and marketing and have at least three years successful work history in a service industry of consistently exceeding sales targets and growing the business in your previous position

  • A top performer with highly developed communication skills to easily engage with clients, do not easily take no for an answer, and can manage the relationship to achieve your sales target.

  • A critical thinker, highly organized, meticulous, detail oriented and take pride in your work performance

  • 3 years’ experience in service industry (tele sales)

  • Good experience in selling over the phone

  • Must have worked with sales targets

  • Record of achieving and exceeding sales targets

  • Demonstrated communication skills for closing sales

  • Demonstrated being critical thinker, analytical person, highly organized, meticulous and take pride in their work performance

    How to Apply

    For more information and job application details, see; Brites Management Telesales Agents - Upper Hill Jobs in Kenya

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