Brites Management Services Dispatch Clerk Jobs in Kenya

Brites Management Services Dispatch Clerk Jobs in Kenya

Duties and Responsibilities

  • Receive incoming orders and schedule deliveries based on customer requirements and delivery routes.

  • Coordinate with drivers and logistics personnel to assign delivery tasks and optimize delivery schedules.

  • Monitor the progress of deliveries in real-time and address any delays or issues that may arise.

  • Communicate with customers regarding delivery schedules, delays, and other relevant information.

  • Prepare delivery documentation, including invoices, bills of lading, and shipping manifests.

  • Ensure all delivery records are accurately maintained and updated in the company's database or software systems.

  • Verify delivery receipts and obtain customer signatures upon delivery completion.

  • Generate reports on delivery activities, performance metrics, and inventory levels as needed.

  • Serve as the primary point of contact for customer inquiries, requests, and concerns related to deliveries.

  • Address customer complaints or issues in a timely and professional manner, resolving problems to the customer's satisfaction.

  • Liaise with the sales and customer service teams to ensure customer needs are met and service levels are maintained.

  • Coordinate with warehouse staff to ensure accurate picking, packing, and loading of goods for delivery.

  • Monitor inventory levels and communicate any shortages or discrepancies to the relevant departments.

  • Assist in the coordination of vehicle maintenance, repairs, and
    inspections to ensure fleet readiness.

    Key Requirements Skills, Experience and Qualification

  • iploma or equivalent; additional training or certification in logistics or supply chain management is a plus.

  • Proven experience in a similar role, preferably in a logistics, transportation, or distribution environment.

  • Excellent organizational and multitasking abilities, with a keen attention to detail.

  • Strong communication and interpersonal skills, with the ability to interact effectively with customers, drivers, and team members.

  • Proficiency in computer applications, including MS Office and logistics software.

  • Knowledge of transportation regulations, routing, and scheduling principles.

  • Ability to work in a fast-paced environment and adapt to changing priorities.

  • Willingness to work flexible hours, including evenings and weekends, as required

    How to Apply

    For more information and job application details, see; Brites Management Services Dispatch Clerk Jobs in Kenya

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