Bridge Talent Management Unit Manager Jobs in Kenya

Bridge Talent Management Unit Manager Jobs in Kenya

Job Description

The Manager is responsible for all aspects of operations at the lodge and conservation area. He/she provides leadership and strategic planning to all departments to drive a service culture, maximize operations and guest satisfaction.

Key Responsibilities

Oversee the operation functions of the lodge and conservation area, as per the Organizational chart.

Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

Lead on all key property initiatives including capital projects, customer service and refurbishment.

Manage and handle complaints and oversee the service recovery procedures.

Deliver Crater Lake’s budget goals and set other short- and long-term strategic goals for the property.

Manage and monitor closely Crater Lake’s reports on a daily basis and take decisions accordingly including developing improvement actions towards cost savings.

Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General are on target and accurate.

Maximize room yield, camping/conservancy revenue through innovative sales practices and yield management programs.

Prepare quarterly financial reports for the Board of Directors including stakeholders and respond to audits to ensure continual improvement is achieved.

Oversee the procurement

of operating supplies and equipment including contracting with third-party vendors for essential equipment and services.

Lead on the recruitment and hiring of employees including ensuring employee career progression and development.

Responsible for ensuring Occupational Health & Safety Act, fire regulations and other legal requirements are adhered to.

Requirements

The applicant should possess the following qualifications: -

Bachelor’s degree in a relevant field

Diploma in Hospitality would be an added advantage.

Demonstrate service attributes in accordance with industry and company standards

Team Management

Minimum of 8 years’ experience in managing a similar sized conservancy hotel or camp.

Key Skills

Communication skills

Interpersonal skills

Problem Solving skills

How to Apply

For more information and job application details, see; Bridge Talent Management Unit Manager Jobs in Kenya

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