BPR Bank Rwanda T24 Support Jobs in Rwanda

BPR Bank Rwanda T24 Support Jobs in Rwanda


The job holder provides second-level user support for the T24 core banking system at both Branch and Head Office levels and ensures T24 availability and uptime.

Main Responsibilities

  • Manage day-to-day operation and support of the core banking T24

  • Review fault/incident logs to ascertain and address all T24 issues.

  • Ensure all faults/incidents are resolved within agreed SLAs and escalate all faults/incidents to the responsible party

  • Review system environment and user requests with the sole objective of providing solutions.

  • Conduct periodic checks on the T24 system to identify weaknesses and challenges and provide solutions.

  • Coordinate data requested by Temenos Helpdesk for issues resolution

  • Manage and monitor the processing and movement of transactional files from the various channels into and from T24 core banking system.

    Educational Qualifications & Work Experience

  • Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or related field.

  • 2+ years’ experience in T24 core banking system support and troubleshooting with strong Knowledge of T24 modules.

  • Experience in T24 customization (Version, Enquiry, online services), COB

    Skills Critical to the Role

  • Understanding of T24 modules

  • T24 Core Banking Operations Knowledge

  • Understanding of the UNIX operating environment is most preferable

    All applications to be sent to recruitment@bpr.rw.

    Deadline for application; Tuesday, October 18, 2022, @ 5 PM E.A Time.

    How to Apply

    For more information and job application details, see: BPR Bank Rwanda T24 Support Jobs in Rwanda

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