BOMA Salesforce Systems Administrator Jobs in Kenya

BOMA Salesforce Systems Administrator Jobs in Kenya

Job Opportunity Salesforce Systems Administrator – Lift Project

Duty Station: Turkana

Our client, an International NGO, BOMA is working to lift 3 million people out of extreme poverty by 2027.

Boma is seeking to recruit a Salesforce Systems Administrator to be based in Lodwar, Turkana.
Tentative start date is 1st December 2022.

Job Summary

At BOMA, Salesforce is essential for managing programs implementation, monitoring, evaluation, and donor engagement.

The Salesforce user experience is of great importance and as a Salesforce Systems Administrator, you will be offering skilled system customizations based on program, learning and monitoring needs, training, support, and other technical expertise to Boma staff and partners.

You will proactively seek to understand their evolving needs from the Salesforce system and collaboratively find opportunities to provide solutions and make the system more user friendly.

Duties & Responsibilities

Create and Manage Changes to the System

Provide Salesforce administration support of our internal and partner-facing Salesforce environment.

Develop customized solutions within the Salesforce platform to support critical business functions and meet program objectives, donor requirements and organization goals.

Collaborate with various internal departments to ensure Salesforce environment supports internal and external needs relating to functionality and performance

Manage system changes without interruption to the users.

Maintain Salesforce test environment and ensure stability of new features or upgrades before installing in production

Support the selection of third-party programs and their integration into the overall environment through recommended best practices.

Seek out and gather the evolving needs of the organization concerning Salesforce and play a central role in helping synthesize these needs into a product roadmap.

Manage new Salesforce releases analyzing impact to our database and efficiently roll out new features.

Maintain System, Security, and Integrity

Grant/ remove and maintain user licenses.

Maintain security including sharing rules and security levels.

Maintenance and customization Salesforce.com scopes such as users, roles, profiles, sharing rules, accounts and contacts to support vital organization’s functions.

Monitor application storage usage and archive data as needed.

Carry out quality assurance testing.

User Assistance, Training, Adoption and Satisfaction

Expand use of our

Salesforce platform through leveraging existing system capabilities – attend planning meetings, assist with determining if /how our Salesforce system can be used in new ways to improve the end user experience, or solve for new requirements by different teams.

Help to create staff training materials and develop internal Salesforce expertise to support
a decentralization of salesforce capabilities across departments in line with their functions.

Communicate regularly with the user base regarding new features, enhancements, and changes to the system.

Monitor usage and mentor users/groups needing assistance.

Qualifications

Degree in Computer Science, BBIT or any IT related field

Experience as a Salesforce super-user or system administrator (2 y ears and above preferred).

Experience with Non-profit Success Pack (NPSP)

Strong understanding of permissions in Salesforce – Public Groups, Profiles, Roles, Sharing Settings, Permission Sets, Org-wide defaults.

In-depth knowledge of custom objects, formula fields, validation rules, workflows, flows and process builders.

Able to identify & successfully resolve issues & bugs.

Able to communicate effectively with users & business leaders.

Desired (But Not Required) Qualifications

Salesforce Administrator Certification and Salesforce Nonprofit Cloud Consultant Certification

Able to build & maintain 3rd party integrations and knowledge of Taroworks

How to Apply

Qualified candidates to apply via email jobs@careermanagementcentre.com clearly indicating the position they are applying for on the email subject as Salesforce Systems Administrator to be based in Turkana by COB 23rd October 2022

Salary: Indicate your current monthly salary in the cover letter.

Due to the urgency, application will be reviewed on a rolling basis.

Note: Only short-listed candidates will be contacted.

For more information and job application details, see: BOMA Salesforce Systems Administrator Jobs in Kenya


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