Bolt Regional Domain Manager - Driver Operations Jobs in Kenya

Bolt Regional Domain Manager - Driver Operations Jobs in Kenya;We’re looking for a strategic and impact‑driven Regional Domain Manager – Driver Ops to lead Bolt’s Driver Operations across multiple markets within the region. This execution‑focused role is directly accountable for driving the roll‑out and impact of central Driver Operations initiatives at Regional Level.

Main Tasks & Responsibilities

Strategic Execution & Regional Alignment

  • Drive end‑to‑end execution of global Driver Ops initiatives—including acquisition, engagement, loyalty, quality, funnel management, and community—translating central strategy into actionable regional priorities and scalable market plans.

    Performance Ownership & Accountability

  • Own regional domain KPIs and OKRs (e.g., driver acquisition, active driver retention, onboarding speed, and engagement quality), conducting rigorous tracking, root‑cause analyses, and corrective actions to meet target performance.

    Business Review & Reporting

  • Lead regional syncs, domain‑level business reviews (MBR/QBR), and prioritization reviews.

  • Prepare executive commentary, maintain performance transparency, and escalate operational blockers early for rapid intervention.

    Cross‑Functional Escalation & Conflict Resolution

  • Resolve prioritization and resource conflicts decisively with General Managers and central teams, ensuring resources align with high‑ROI opportunities and central objectives.

    Two‑Way Strategic Feedback Loop

  • Cascade central updates, frameworks, and tools to local leads while surfacing country‑level feedback, regulatory challenges, and market nuances to influence future global program design.

    Standardization & Tool Adoption

  • Enforce local market adoption of central tools, dashboards, playbooks, and processes to ensure consistency and equity in execution across all regional operations.

    Capability Building & Team Upskilling

  • Empower local Driver Ops teams through targeted training, templates, and best‑practice sharing, fostering a culture of cross‑market learning and
    continuous optimization.

    Local Business Case & Initiative Support

  • Partner with local managers to build robust business cases for new initiatives, ensuring local market specificities (e.g., payment methods, compliance) fit within broader central and regional goals.

    About You

  • 7+ years of experience in operations, program management, or category ownership with regional or multi‑country scope.

  • Demonstrated success in leading multi‑country initiatives or programs with measurable impact.

  • Ability to align central strategy with regional and local delivery.

  • Strong analytical and commercial mindset, with experience managing budgets, trade‑offs, and ROI.

  • Excellent communication and stakeholder management skills, including senior leadership engagement.

  • High ownership and initiative, with the ability to bring structure to ambiguous contexts.

    Why You’ll Love It Here

  • Accelerate your professional growth with unique career opportunities.

  • Enjoy a rewarding salary and stock options.

  • Wellness perks for physical and mental health.

  • 1‑month paid sabbatical after 5 years.

  • Annual company events and team gatherings.

  • Hybrid model with at least 12 monthly in‑office days.

    How to Apply

    For more information and job application details, see; Bolt Regional Domain Manager - Driver Operations Jobs in Kenya

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