Bolt People Operations Manager Jobs in South Africa

Bolt People Operations Manager Jobs in South Africa

We’re looking for an experienced People Operations Manager, who will play a key role in managing our People Services Team and People Experience Team. The ideal candidate would be a catalyst for change, comfortable with challenging embedded perceptions and practices, be a critical thinker with a growth mindset, and have a passion for delivering a great employee experience.

Leading People Operations for Africa and collaborating globally on initiatives to continue scaling our people infrastructure, data accuracy and improving our employees journeys at Bolt.

Your daily adventures will include:

  • Manage the Africa People Operations team for Services Delivery responsible for HR transactions and documents & the Global People Experience team responsible for Ticketing system and Knowledge base

  • Ensure the highest standards of Continuous and Operational Excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our people team

  • Lead the People Experience transformation and implementation of Ticketing system

  • Design and implement a robust knowledge base fit for purpose

  • Support Bolt in compliance and legislative requirements across all markets in Africa

  • Play a pivotal role in communication across all stakeholders to create awareness and increase collaboration and maintain the knowledge base relevant.

  • Lead resolution of employee and COE escalations as appropriate

  • Coach and direct local People Operation team members to allow them to achieve both organizational and individual objectives

  • Accountable for projects that improve the delivery and effectiveness of our People Operations team

    We are looking for:

  • 2+ years experience of managing fast-paced teams

  • Able to thrive in a rapidly-growing environment while maintaining integrity, confidentiality, and composure

  • Confident, clear, and professional communication skills

  • Experience of working in matrixed organizations is a plus

  • Knowledgeable in leading HR service
    delivery & transformation

  • Experience in HR technology - Workday, Smartsheets, Box, Hellosign, Lessonly, Leapsome

  • Experience in managing multiple process design projects, building a ticketing system and knowledge base platform

  • Skilful in managing a team as well as multiple HR processes, documents , systems and projects

  • General understanding of employment legislation in multiple countries and regions across Africa

  • Agile and responsible, ability to manage competing priorities and deliver accordingly

  • Attention to detail and data accuracy

  • Change management & project management experience is a plus

  • Knowledgeable in Benefits administration for African countries is desirable

    Why you’ll love it here:

  • Play a direct role in shaping the future of mobility.

  • Impact millions of customers and partners in 500+ cities across 45 countries.

  • Make your mark at one of the fastest-growing organisations in Europe.

  • Work in fast-moving autonomous teams with some of the smartest people in the world.

  • Accelerate your professional growth and enjoy unique career opportunities.

  • Get a rewarding salary and stock option package that lets you focus on doing your best work.

  • Enjoy health care coverage, extra vacation days, and plenty of other perks to help you be the best you!

    How to Apply

    For more information and job application details, see; Bolt People Operations Manager Jobs in South Africa

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