Bolloré Transport & Logistics Export manager Jobs in Uganda

Bolloré Transport & Logistics Export manager Jobs in Uganda

About us

  • Bolloré Transport & Logistics (U) Ltd was first established in Uganda in 1968 as a long-haul transporter and customs agent. 51 years later, the company has grown to become a specialist in integrated logistics solutions offering end-to-end logistics solutions that meet the supply chain requirements of clients from a wide range of industries in the region. On the whole, Bolloré Logistics is a global leader in international transport & logistics.

  • Constantly adapting to its customers’ changing needs, the company has enriched its expertise to become a tierone supply chain partner and one of the top 10 transport and logistics companies in the world with the largest integrated logistics network in Africa.

  • Reporting to the Director Logistics Solutions, the Exports Manager will be responsible for managing all Seafreight export clearing and forwarding activities.

    Key Tasks & Responsibilities

    Manage the Team

  • Inform N-1 of the entity strategy/ evolutions and communicate on required alignments

  • Set goals in terms of quality of service & costs control

  • Assess the performance of the team

  • Develop & maintain the competencies for the team

  • Ensure a smooth transfer of files/issues within the team

  • Setup an induction program for newcomers in collaboration with the Human Resource office
    Apply a leave management policy for the team
    Organize recruitments (after validation by the Director Logistics Solutions) in collaboration with HR department and participate in the interview/selection of potential staff

    Build & Adapt Process & Organizations

  • Build and review regularly the Clearing & Forwarding organisation including the COM units set up (staff, skills). COM units must be balanced in terms of skills and seniority

  • Define SOPs in collaboration with QHSE department

  • Organize the quality review within operations with the support of Quality, Health, Safety and Environment department & implement validated recommendations

    Manage Client

  • Split the client’s portfolio between the different COM units

  • Review regularly the client portfolio of all departments regarding quality of service delivered, profitability and available means

  • Ensure that the appropriate quality of service is delivered to clients (according to quotation conditions)

  • Ensure that no potential business with current clients is lost

    Manage Client Relationships

  • Define the general tariff grid & submit it to the Director Logistics Solutions for validation

  • Validate/ Support Sales department actions for specific quotations (technical validation & tariff)

  • Support Sales department during
    presentations before clients

  • Validation of cash clients in the business software

    Monitor Quality of Service and Profitability for the Department

  • Responsible for the achievement of budget goals, split by departments in terms of gross margin, costs, disbursements, DSO and Quality of Service

  • Review and analyse disbursements + involvement in disbursement control committee (request arbitrations or decision validation concerning files in anomaly) in collaboration with Disbursement Control Manager

  • Update & review of invoicing lines (once a year minimum)

    Manage Operational Relationship With Subcontractors

  • In charge of operational relationship with selected subcontractors (excluding tariffs negotiation) including internal ones

  • Organize and follow the quality of service delivered by the subcontractors & provide corresponding feedback to the Director Logistics Solutions

  • Ensure the balance in terms of workload between the different subcontractors


  • Implement specific organization/ control on major potential risks (temporary import, direct delivery, exemption process…) and perform a monthly follow-up at least, in collaboration with Customs Risks Manager

  • Alert management in case of significant operational issue (huge impact on quality of service, on invoicing, on sensitive clients…)
    Inform management of any relevant information regarding our business activity or environment

    Minimum Qualifications and Experience

  • Minimum – Good Degree in Business Administration, Supply Chain Management or its equivalent

  • At least 5 years’ experience in clearing and forwarding

  • At least 5 years’ experience as a manager

  • Local knowledge of the East African Region

  • Good knowledge of Microsoft office

  • Good use of email

  • Excellent communicator

    Personal Qualities

  • Natural leader

  • Decision maker

  • Team player

  • Resilient

  • Organised

  • Open minded

  • Strong admin and follow up skills

  • Ability to drive a team to a common goal

    How to Apply

  • Interested candidates should send their applications to Only shortlisted candidates will be contacted.

  • Bollore Transport & Logistics Uganda Ltd is an equal opportunity employer. Women are encouraged to apply

  • The position carries an attractive salary package and benefits commensurate to the candidate’s skill level and experience

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