Betting Company Online Commercial Managers Jobs in Nairobi, Kenya
Betting Company Online Commercial Managers Jobs in Nairobi, Kenya Job Summary:
The Online Commercial Field Managers will help drive, develop and implement a robust online product supporting the Malta online teams but driving their plans to the regional markets.
This function will have the responsibility of gathering and relaying customer feedback and delivery of consistent customer experience in line with Client’s requirements and plans.Gradually drive the implementation and improve the operational framework for the delivery of a leading online gaming platform for Client’s and partners at all touch points
Key Duties and Responsibilities:
Coordinate the implementation and delivery of new initiatives, products and services through proactive engagement of key stakeholders internally and externally
Manage the relationship between Client’s Online team (Malta) and key internal and external stakeholders and customers
The Online Commercial Field Team will support, develop and implement a fully profitable and pleasant gaming service to customers in regional markets, supporting the local teams
Overall management and support to the Online Programme Manager with competitor analysis and report sharing of local trends and rolling out initiatives and plans from the Online team in Malta
Implement a framework for proactively identifying opportunities for the Client’s business and industry
Effective management of budget and profitable costs to ensure optimal utilisation of the online budget
Eventually responsibility for online field force by region based on profitability and future growth/prospects
Ops Managers to hand over online involvement and just to provide ‘soft’ regional guidance on online marketing approach
Cross sell and upsell the online business to grow it
Run regular customer focus groups
Assist payments team where necessary (in regional payments/integration)
Mostly work remotely, but have a finger on the pulse on local markets, give suggestions, look at local competition
Qualifications, Skills and Experience:
The applicant should hold a bachelor’s degree or recognised qualification in Marketing, Information Systems, Finance, Business Administration or an equivalent Business discipline
At least six years’ experience in a Digital/Online environment
Experience in development and go-to-market of an online product
Previous experience in the sports/betting Industry will be an added advantage
A qualification in Project Management/Planning/Strategy is an added advantage
The applicant should have knowledge of Online products and gaming services; Business Process and Internal policies and procedures
Organizational Commitment and Performance Excellence skills
Strong Leadership skills (manage both internal and external resources and results orientation)
Good public relations/relationship building, management report writing, strong presentation and communication skills
Strong Emotional intelligence, Teamwork, interpersonal and relationship building skills
Persuading, building, consensus Negotiation and influencing skills
Networking, selling and Marketing skills
A strategic thinker with strong analytical, visionary and problem-solving skills
Excellent career progression opportunities
How to Apply
If you are up to the challenge, possess the necessary qualifications and experience, please send your CV and Salary expectation only quoting the job title on the email subject (Online Commercial Manager) to email@example.com or firstname.lastname@example.org before Friday 25th October 2019.
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
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