Betin Business Acquisition Team Leader Job in Kenya
Betin Business Acquisition Team Leader Job in Kenya Location:Head Quarters but with possible travels
50,000 – 55,000 KES
6 months (Renewable Based on performance)
Provide leadership to Business Acquisition Executive on first level contact for Agents’ applications.
Ensure to have clear understanding of all Betin products and platforms, Betin Agent Business Model and Commission structure
Clear understanding of what is required from the Agents as initial investment and requirements and oversee the process
Oversee help desk procedures and services.
Guide executives on agents’ applications, incoming calls and call backs ensuring that they provide all necessary information to qualify for a visit.
Spearhead the process in liaising with the Agent Recruitment Officers by sharing all complete and incomplete applications.
Support Agent Recruitment Officers by taking them through the business presentation walk-in Agents.
Resolve escalated queries to the next level of support.
Ensure the executives provide excellent customer service and exceed agents’ expectations.
Ensure proper recording, documentation and closure of applications.
Report to senior manager accurately and according to provided guidelines.
Recommended procedure modifications or improvements.
Be actively involved in the recruitment and training of new team members.
Coach and lead all new executives and ensure they have a clear understanding of the team’s and individual objectives.
Monitor all executives performances through an official appraisal process.
Deal with underperformances through the support of our HR department.
To maintain confidentiality at all times in accordance with company policy, data protection and privacy legislation.
Perform any other duty that may be assigned from time to time.
Knowledge, Skill Set & Qualification:
Proven working experience working as a team leader
Excellent people and sales skills and ability to work with people from diverse backgrounds.
Diploma / bachelor’s Degree in sales & Marketing or relevant field
Must have clear understanding of online gaming products and platforms; gaming bonuses and promotions.
Excellent verbal, written and interpersonal communication skills.
Excellent organization skills.
Ability to multitask and successfully operate in a fast paced, team environment.
Must adapt well to change and successfully set and adjust priorities as needed.
Must be proficient with Microsoft Office (intermediate Word, basic Excel).
How to Apply
Interested Candidates to apply to [email protected] quoting the position as the subject by Monday 3rd September 2018.
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