Betin Business Acquisition Team Leader Job in Kenya

Betin Business Acquisition Team Leader Job in Kenya


Location:

  • Head Quarters but with possible travels

    Salary:

  • 50,000 – 55,000 KES

    Contract duration:

  • 6 months (Renewable Based on performance)

    Probation period:

  • 3 months

    Responsibilities:


  • Provide leadership to Business Acquisition
  • Executive on first level contact for Agents’ applications.
  • Ensure to have clear understanding of all Betin products and platforms, Betin Agent Business Model and Commission structure
  • Clear understanding of what is required from the Agents as initial investment and requirements and oversee the process
  • Oversee help desk procedures and services.
  • Guide executives on agents’ applications, incoming calls and call backs ensuring that they provide all necessary information to qualify for a visit.
  • Spearhead the process in liaising with the Agent Recruitment Officers by sharing all complete and incomplete applications.
  • Support Agent Recruitment Officers by taking them through the business presentation walk-in Agents.
  • Resolve escalated queries to the next level of support.
  • Ensure the executives provide excellent customer service and exceed agents’ expectations.
  • Ensure proper recording, documentation and closure of applications.
  • Report to senior manager accurately and according to provided guidelines.
  • Recommended procedure modifications or improvements.
  • Be actively involved in the recruitment and training of new team members.
  • Coach and lead all new executives and ensure they have a clear understanding of the team’s and individual objectives.
  • Monitor all executives performances through an official appraisal process.
  • Deal with underperformances
    through the support of our HR department.
  • To maintain confidentiality at all times in accordance with company policy, data protection and privacy legislation.
  • Perform any other duty that may be assigned from time to time.

    Knowledge, Skill Set & Qualification:

  • Proven working experience working as a team leader
  • Excellent people and sales skills and ability to work with people from diverse backgrounds.
  • Diploma / bachelor’s Degree in sales & Marketing or relevant field
  • Must have clear understanding of online gaming products and platforms; gaming bonuses and promotions.
  • Excellent verbal, written and interpersonal communication skills.
  • Excellent organization skills.
  • Ability to multitask and successfully operate in a fast paced, team environment.
  • Must adapt well to change and successfully set and adjust priorities as needed.
  • Must be proficient with Microsoft Office (intermediate Word, basic Excel).

    How to Apply

  • Interested Candidates to apply to [email protected] quoting the position as the subject by Monday 3rd September 2018.

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