Bank of Africa Retail Relationship Officer- Nairobi Jobs in Kenya

Responsibility Summary:

Manage a portfolio of retail customers - focusing on product penetration, profitability and customer satisfaction.

Grow branch fees and commissions through targeted product and service offering to the Retail portfolio.

Proactively manage and review credit applications to reduce the possibility of NPA.

Participate in marketing activities within the business areas to maximize growth.

Relationship management through customer acquisition and retention in line with the Bank's strategy.

Academic & Professional Qualifications

Bachelor's degree in Business, economics, finance or related field.

At least 2 years of experience in banking operations.

Strong knowledge of local banking industry, banking products, banking services and banking regulations.

Skills/Experience Required

Proficiency in marketing and selling.

Excellent interpersonal skills, the ability to build & maintain client relationships.

Sound financial management skills & proficiency in analyzing financial data.

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