Avant Halogen Front Desk Officer Jobs in Nigeria

Avant Halogen Front Desk Officer Jobs in Nigeria


Job Brief

  • The ideal candidate will be responsible for having the first contact with clients or customers in the bank.

    Job Description

  • Ensure a clean/tidy, conducive and safe work environment (Banking Hall) for customers and staff at all times.

  • Ensure that all marketing material (fliers, products and service price list, souvenirs e.t.c) are available in the banking hall for clients.

  • Organize customers in queue in other to reduce waiting time as much as possible.

  • Welcome customers to the bank; communicating courteously with customers by telephone, email, and face to face.

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.

  • Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.

  • Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.

  • Organize, Sort and distribute incoming mail without delays.

  • Ensure that the branch telecommunication lines are adequately topped-up with airtime.

  • Be security conscious and pay attention to people coming and going through the reception doors and report any suspicious activity.

  • Conducive and tidy banking hall at all times.

  • Sound knowledge of the bank's products and services.

  • Highest standards of customer service at all times.

  • Excellent interpersonal and communication skills and a good sense of priorities.

    Job Requirements

  • Proven 2/3years work experience as a Receptionist, Front Office Representative
    or similar role

  • B.Sc. / HND in any relevant discipline and additional certification in Office Management is a plus

  • Fair tall female within the ages of 25-30

  • Preferred location-Island

  • Proficiency in Microsoft Office Suite

  • Hands-on experience with office equipment (e.g. fax machines and printers)

  • Professional attitude and appearance

  • Solid written and verbal communication skills

  • Ability to be resourceful and proactive when issues arise

  • Excellent organizational skills

  • Multitasking and time-management skills, with the ability to prioritize tasks

  • Customer service attitude

    How to Apply

  • Interested and qualified candidates should kindly send their Resume to:

  • avanthalogen18@gmail.com using "Job Title" as the subject of the mail.


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