Avant Halogen Front Desk Officer Jobs in Nigeria

Job Brief

The ideal candidate will be responsible for having the first contact with clients or customers in the bank.

Job Description

Ensure a clean/tidy, conducive and safe work environment (Banking Hall) for customers and staff at all times.

Ensure that all marketing material (fliers, products and service price list, souvenirs e.t.c) are available in the banking hall for clients.

Organize customers in queue in other to reduce waiting time as much as possible.

Welcome customers to the bank; communicating courteously with customers by telephone, email, and face to face.

Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.

Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.

Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.

Organize, Sort and distribute incoming mail without delays.

Ensure that the branch telecommunication lines are adequately topped-up with airtime.

Be security conscious and pay attention to people coming and going through the reception doors and report any suspicious activity.

Conducive and tidy banking hall at all times.

Sound knowledge of the bank's products and services.

Highest standards of customer service at all times.

Excellent interpersonal and communication skills and a good sense of priorities.

Job Requirements

Proven 2/3years work experience as a Receptionist, Front Office Representative or similar

role

B.Sc. / HND in any relevant discipline and additional certification in Office Management is a plus

Fair tall female within the ages of 25-30
Preferred location-Island

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Application Closing Date

30th October, 2020.

How to Apply

Interested and qualified candidates should send their CV to: avanthalogen18@gmail.com using "Front Desk Officer" as subject of the email.

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