APA Life Assurance Receptionist Jobs in Kenya

Job Description

This role is responsible for performing front desk customer service, answering inquiries, and obtaining information for the general public, customers, visitors, and other interested parties and provides a range of administrative and clerical support.

Key Primary Responsibilities

Receiving, providing information, and transferring calls/messages to the appropriate staff, ensuring customers/visitors are attended to promptly and appropriately;

Placing telephone calls as instructed and keeping records of calls placed accordingly;

Providing callers with required information such as company address, directions to the company location, company fax numbers, company website, and other related information;

Keeping the reception tidy, receiving visitors and directing them into offices;

Performing clerical tasks such as sorting and distributing mails, and coordinating mail flow in and out of office.

Academic Qualifications

Bachelor's degree in Marketing or any Business related field.

Job Skills and Requirements

Team Player.

Customer Service skills.

Interpersonal Skills.

Communication skills.

Professional Qualifications

Public Relations/Administration/Customer Care qualification or an equivalent.

COP

Experience

At least 1 year relevant experience in an insurance company.

How to Apply

For more information and job application details, see; APA Life Assurance Receptionist Jobs in Kenya

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