Amref Health Africa ERP Officer Jobs in Kenya

Amref Health Africa ERP Officer Jobs in Kenya

Job Purpose

Reporting to the Technical Lead ERP at The National Treasury, the role holder will assist in requirement gathering, fit gap analysis, training and general support of the newly implemented Microsoft Dynamics 365 ERP at the National Treasury and the Ministry of Health to support the Global Fund activities in the country (GFTNT). This will result in full adoption, enhancement, utilization, compliance and ease of use of the ERP by the said entities.

Primary Responsibilities

Requirements Management

Offer guidance on techniques to gather information at the right level of detail and scope to represent all of the stakeholder’s needs, and the ability to ask questions that lead to an understanding of the business need rather than what they want.

Be actively involved in system requirements gathering for various systems and product enhancement of the GFTNT ERP and related systems.

Data Analysis

Work with cross-functional teams to identify and understand business challenges.

Identify the underlying data sets that would be investigated to address the challenges.

Generate insightful data visualizations to provide actionable strategic insights.

Present such findings to the business teams and with recommended solutions.

Stakeholders Analysis

Provide support to all systems and manage all requests for systems and assist to resolve all issues.

Conduct usability tests and ensure that user interface meets user requirements.

Provide reference for users by writing and maintaining user documentation, providing level 1 and level 2 support and training to users.

Training

Conduct systems training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks.

Assist with assessing individual/group training needs.

Plan, prepare and research on different training areas for the users.

Organizing and promoting different webinars for awareness and updates for the systems.

Developing and delivering programmes of learning activities.

To prepare learning materials and videos for the users.

Conduct training to program staff as per the plan and need basis.

Systems Documentation

Facilitate documentation of systems using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams.

Maintain system protocols by documenting and updating procedures.

Maintain user confidence and protect operations by keeping information confidential.

Prepare technical

reports by collecting, analyzing and summarizing information and trends.

Document system designs to ease in developing and future referencing.

Technology Updates

Prepare technical reports by collecting, analyzing and summarizing information and trends.

Assist in implementation of controls by identifying problems and documenting improved procedures.

Ensure systems are in conformity with the current technology and platforms.

Required Qualifications

Education and Professional Qualifications

Bachelor’s degree in Information Technology or related field from a recognized institution with in-depth understanding of business processes, especially financial

Microsoft Dynamics related certification(s)

Certification in Training will be an added advantage

Training in Finance/Accounting will be an added advantage

Required Experience

Minimum of three (3) years’ experience in ERP implementation, training, data engineering, business intelligence, data science, or a related field

Knowledge of Excel, Jet Reports and Microsoft Dynamics applications such as Microsoft Dynamics Navision and CRM will be an added advantage

Knowledge and hands on experience of at least one Accounting Software preferably Microsoft Dynamics suite

Knowledge, Skills and Competencies

Deep knowledge of ERP System Functional areas especially finance, procurement, human resources and grants management

Ability to translate business needs and requirements into blended learning software training sessions in line with organization practices

ERP Systems implementation skills

General business processes analysis, interpretation and modelling skills

Good understanding of implementation methodologies e.g. Sure Step Methodology

Excellent training and documentation skills

Time Management – setting and meeting goals

Personal effectiveness

High Achievement – focus on success of set goals

Solving problems and making decisions

Good interpersonal and relation skills

Effective communication – training, presentation and writing

Ability to work independently

Team player with strong analytical and problem-solving skills

Required languages: English (Spoken: fluent | Written: fluent)

How to Apply

For more information and job application details, see; Amref Health Africa ERP Officer Jobs in Kenya

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