Amazima Ministries IT Support Officer Jobs in Uganda

Amazima Ministries IT Support Officer Jobs in Uganda


Summary

The IT Support Officer is supervised by IT Manager and he/she will work with other members of the IT Team to manage the IT infrastructure (servers, storage and network support), client systems (desktops, printers, laptops and pad devices), and end-user support across our two campuses of Njeru and Buziika. The nature of the work requires an individual who is service-oriented, organized and prioritize tasks well. This position will require the ability to interact with diverse end-users and technical staff as well as being able to resolve technical issues.

Duties and Responsibilities

• Help maintain the School’s IT system and infrastructure including Networks, Servers, File servers, and Internet.

• Install new software, updates, and anti-viruses on all computers and awareness of all dates for Installations

• Set up new users’ accounts and profiles and deal with password issues for both students and staff.

• Provide technical IT support to the teaching and research functions of the School

• Install and configure computer hardware operating systems and applications.

• Troubleshoot system and network problems, diagnosing and solving faults, and sort out ICT related problems/ or where necessary escalate to IT Supervisor.

• Identify, manage and supervise external vendors in the delivery of contracted work.

• Ensure regular servicing and maintenance of all Amazima’s Back-ups, Printers, Laptops, UPSs as per an ICT asset count

• Maintain an Inventory of all ICT equipment for offices handled and keeping an updated register

• Support the procurement of IT equipment; providing specifications upon request (assessment of needs, drafting technical specifications, and advice during the evaluation of quotations)

• Test and evaluate the new technology, and

support the roll-out of new applications

• Manage the CCTV systems to ensure high availability of atleast 95% uptime and operation and provide support to recover footage if needed.

• Perform any other ICT related duties that may be assigned by the IT Supervisor.

Qualifications

• Must be a committed Christian who is in full agreement with the Statement of Faith of The Amazima School.

• Bachelor’s Degree in Information Technology, Computer Science, Engineering or related field

• Any IT certifications such as CCNA, MCTS, ITIL is a plus.

• 2+ years experience in a busy IT environment managing hybrid systems (Windows, Mac OSx and Linux)

• Knowledge and experience working with Windows server and Active directory a plus.

• Experience designing and maintaining networks and working knowledge of firewalls (sophos), Mikrotik routers, Ubiquity gears/Switches, WLAN etc.

• Working knowledge of Virtualization technologies such as VMware ESXi or Hyper-V.

• Knowledge of the workings of CCTV Surveillance equipment

• Experience repairing IT equipment (desktops, laptops, printers, projectors)

• Good knowledge of software and database applications and ability to work with new innovative tools

How to Apply

For more information and job application details, see; Amazima Ministries IT Support Officer Jobs in Uganda

Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!