Altron Bytes Systems Integration Operator: Docucare Cape Town Jobs in South Africa

Key Responsibilities:

Check all machines on a daily basis and perform first-level maintenance such as the topping up of all consumables, polishing of the glass plates, cleaning of all rollers, etc.

Investigate all machine faults as soon as they are reported and resolve where the resolution falls within the incumbent’s capabilities.

Escalate all machine faults that the incumbent is not capable of resolving in accordance with the defined channels and service levels.

Monitor consumable levels and ensure that orders are placed timeously where minimum order levels have been reached.

Interface with the Site Manager, and advise of all trends concerning machine availability, machine utilization, consumable utilization, and new user requirements that may have become apparent.

Maintenance of Print service terminal devices.

Must be able to work shifts and weekends.

Accountability

Revenue under management.

Differs Based on BU.

Budget under management.

Differs Based on BU.

Qualifications, Experience, & Skills:

Educational Qualifications:

Matric.

Other requirements

PC literate.

Hardware skills.

Ability to interface with all levels of technical

support and end user personnel.

Customer service, attention to detail & quality (Behavioral Skills).

In some locations, specific language requirements are essential.

Relevant Industry/Domain knowledge

Presentation and dress code.

Competencies

Behavioral Competencies

Communication and information

Following and adhering to Processes and Procedures

Form part of a culture aligned to Altron’s strategy with regards to purpose; vision; values and goal.

Education

National Certificate Level 4 (N4) / Grade 12 (Required).

Languages

English.

How to Apply

For more information and job application details, see; Altron Bytes Systems Integration Operator: Docucare Cape Town Jobs in South Africa

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