African Reinsurance Corporation Claims Officer Jobs in Kenya

African Reinsurance Corporation Claims Officer Jobs in Kenya



Duties / Job Details

Under the supervision of the Head of Claims, the incumbent will carry out the following functions:

  • Review, processing, and settlement of claims per under Group Claims Underwriting Manual.

  • Preparation of claims memos for supervisor approval and follow up with Finance team to ensure timely settlement per internal turnaround times.

  • Review and acknowledge claims notification received from cedants and brokers.

  • Maintain proper records of all claims notification and follow up to logical conclusion.

  • Keep an audit trail of all reported claims.

  • Respond promptly and accurately to cedants and brokers queries.

  • Prompt processing of reported reinsurance claims recoveries and ensure reinsurance shares are correctly calculated.

  • Prepare claims files for management review and approvals.

  • Provide and deliver quality services to cedants and brokers.

  • Promptly process and monitor the development of the outstanding claims provision.

  • Generate and prepare progress claims reports (monthly/quarterly/annual) and any other management claim reports from the business objects reporting module of SICs system.

  • Prompt request of claims supporting documents from cedants and brokers such as policy wordings, adjuster’s reports, cession bordereaux, debit notes etc.

  • Review and timely processing of Cash Calls, as well as manage the follow up and reconciliation of cash call credit refunds.

  • Review, recommendation, and processing of loss reserves.

  • Review and flagging off contentious claims issues to supervisor such as wrong cessions
    to treaty/facultative contracts, liability attachment etc.

  • Maintenance of notified claims lists report and follow up with clients for reserves updates and documentation.

  • Review, monitoring, and processing of reinstatement premiums as well as maintenance of reports.

  • Monitoring and validation of adjustment premiums for prior years and following up to ensure they have been processed timeously.

  • Assistance on reconciliation of accounts on claims with outstanding premiums.

    Minimum Qualifications and Experience:

  • University Degree in any discipline related to the role, plus a minimum of 5 years’ practical work experience - particularly in claims management.

  • Relevant work experience in a claims department of a reinsurance company or reinsurance and/or claims department of an insurance company is a must.

  • Relevant Professional Qualification would be an added advantage.

  • Relevant Working Exposure in a Multicultural Environment will be an added advantage

    How to Apply

    For more information and job application details, see; African Reinsurance Corporation Claims Officer Jobs in Kenya

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