African Initiatives for Relief and Development Director of Operations Jobs in Uganda

African Initiatives for Relief and Development Director of Operations Jobs in Uganda

The African Initiatives for Relief and Development (AIRD) is a non-political, non-religious and non-profit making NGO with Country Programme Offices in Burkina Faso, Cameroon, Central African Republic, Chad, Democratic Republic of Congo, Liberia, Republic of Congo, Tanzania, and Uganda.

AIRD’s objective is to offer operational support, including but not limited to: supply chain, logistics, construction, infrastructure, environment, livelihoods and WASH in partnership with relief and development organizations that focus on disaster-affected and development oriented areas.

AIRD delivers for and through partners including but not limited to UN Agencies, international and national donor organizations and governments

AIRD seeks to recruit a Director of Operations to oversee and monitor organizational performance by enhancing operational systems and organizational procedures, flow of information inside and outside the organization.


  • Lead and manage the AIRD’s programs and project implementation in countries of operation in Africa with potential to expand outside of Africa
  • Provide strategic and tactical recommendations to the Chief Executive Officer (CEO) and Country Program Directors (CPDs) that are aligned with and support AIRD’s, 5-year strategic plan
  • Maintain knowledge and understanding of the operational context in the countries and region
  • Communicate regularly with the CEO and other relevant Head Office staff on important issues and events related to country and Head Office operations - including program implementation; legal, financial and human resource issues; donor, local government and external relations; and new program opportunities
  • Adhere to all regulations, instructions and observe guidelines, orientations, systems, procedures forms & formats of the AIRD Standard Operating Procedures
  • Provide information and analysis on regional and country specific issues in support of program choice, finances, and budgets, and recommend program and process improvements as needed
  • Provide support to the Operations sub-committee of the Board as requested
  • Provide strategic and creative leadership to the region focused on scaling AIRD’s operations to deliver impact through high quality, efficient and effective programs that maximize outcomes
  • Lead program development and support, working with Country Directors and the Head Office focused teams to ensure that projects and programs are of high quality and effectiveness.
  • Build and maintain a high-functioning, diverse, inclusive, and collaborative Program team.
  • Develop and facilitate cross-country learning and knowledge management to enable sharing across the organization, incorporating learning into project design and operations management
  • Promote teamwork, common purpose, and continuous professional growth
  • Oversee Country Directors for management and oversight of the programs/projects and operations, driving accountability for the achievement of Country Office goals
  • Performance management of direct reports including coaching, mentoring and managing delivery of critical milestones on an ongoing basis
  • Manage relationships with all departments to optimize impact on program quality within and across country programs and sure that consultative decision processes are used
  • Ensure programs are continually adapted to the evolving contexts across the region
  • In cooperation with each Country Director, maintain the legal standing in each country where there are programs. Ensure compliance with local laws and regulations governing the organization’s operations.

    Personal characteristics

    The Director of Operations should demonstrate competence all of the following:

  • Behave Ethically: Understand ethical behavior and practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
  • Communicate Effectively: Speak, listen and write in
    a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
  • Focus on Donor Needs: Anticipate, understand, and respond to the needs of internal and external donors to meet or exceed their expectations within the organizational parameters
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
  • Lead: Positively influence others to achieve results that are in the best interest of the organization
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization as authorized
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
  • Strong analytical and information gathering skills
  • Ensuring value for money i.e. program/project monitoring
  • Ability to work under hardship environment and with minimum supervision
  • Willingness to travel as necessary, work the required schedule, work at different locations as required

    Required Languages
  • Must be conversant with English and French (written and spoken)

    Minimum Qualifications
  • At least 4-7 years practical experience in humanitarian response
  • Minimum bachelor’s degree and/or post graduate degree in Economics
  • Familiarity with the humanitarian reform process
  • Proven skills in networking and relationship building
  • Seven years of relevant experience managing people and complex projects in developing counties; Experience working in Africa preferable.
  • Strong leadership and team building skills with the ability to set and communicate vision and strategy.
  • Ability to work collaboratively with a range of people at all levels, including those from host country governmental and non-governmental organizations, and other counterparts, clients, donors (in particular UNHCR experience) and staff.
  • Ability to lead and work as a member of teams, including consensus building, communications, and leadership skills.
  • Ability to demonstrate cross-cultural sensitivity, tact, and poise.
  • Excellent communication skills (oral and written) in English and French
  • Proficiency to use MS Office suite of applications and other IT systems
  • Ability to write clearly articulate proposals, reports, and correspondence
  • Strong analytical, communication and problem solving skills is necessary along with capacity to identify and articulate potential
  • problems and provide possible solutions in concise and clear manner
  • Experience working with international development partners, international Non Governmental Organizations (INGOs) and donors (in particular UNHCR experience) is an asset.

    To be successful at the organization, you will also:

  • Have passion for our mission and a strong desire to impact a dynamic nonprofit organization
  • Be a proactive and innovative thinker who achieves results and creates positive change
  • Have a very high level of personal and professional integrity and trustworthiness
  • Embrace diversity and a commitment to collaboration
  • Female Candidates are encouraged to apply.

    How to Apply
  • Interested persons may send applications to not later than 17th February 2019

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