African Entrepreneur Collective Sales position - Client Relationship Associate Jobs in Kenya

African Entrepreneur Collective Sales position - Client Relationship Associate Jobs in Kenya


About the Company

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods and to create thriving communities.

Founded in 2012, Inkomoko has worked with more than 41,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs, resulting in thousands of new jobs and more than $50M in new revenue in communities.

Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.

We are the largest lender to refugee entrepreneurs in Africa, and seek both social impact and financial sustainability.

Inkomoko has +200 staff in 18 offices across Rwanda, Kenya, and Ethiopia. Through Inkomoko’s 2030 strategic plan, we are expanding to 5 additional countries to serve more than 550,000 entrepreneurs with our services and growing our $30M loan fund.

Company Values

All staff at Inkomoko are connected to a shared set of organizational values:

  • Purpose: be solutions-oriented and produce high-quality work and be a global leader.

  • Achievement: push yourself to reach beyond what you think is possible.

  • Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback.

  • Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.

  • Turikumwe/Tuko Pamoja/ Abren Nen (“We are together”): appreciate your colleagues, celebrate success, and support each other in hard times.

    About the Opportunity

    Inkomoko Kenya seeks a highly talented and experienced Sales & Marketing professional to sell & recruit clients (entrepreneurs) who will go through AECs accelerator program.

    The position holder will ensure personal monthly and quarterly sales targets are achieved and exceeded by utilizing client relationship and sales skills.

    Responsibilities

    Client Sales (80%)

  • Find and sign new SME companies to Inkomoko (approximately 4 per month)

  • Achieve maximum sales profitability, growth and account penetration within an assigned territory and by effectively selling the company’s products and/or related services and onboarding clients

  • Maintain and develop relationships with existing company clients by providing outstanding service, support.

  • Identify new opportunities

  • Identify and investigate growth opportunities for the company with our clients

  • Develop a database of potential leads

  • Implement the agreed upon sales plan

  • Complete sales meetings to understand prospective client needs and explain Inkomoko services to meet those needs

  • Serve as a link between company and market

    On-Board New Clients (10%)

  • On-board the client with Business Development team providing information gained during the sales process.

  • Once a contract has been signed, work with the supervisor to ensure a payment plan has been set up.

    Reporting to
    Inform Our Hierarchy (10%)


  • Provide daily, weekly and Monthly report from system CRM

  • Provide result and impact for all actions promotions.

    Minimum Qualifications

    The ideal candidate will fulfill the following requirements:

  • Bachelor's degree in a relevant field is required

  • Minimum 2+ years of work experience in marketing and sales on a commission based arrangement

  • Experience selling products or services to individual customers and/or businesses

  • Proven experience in customer service

  • Shows perseverance, personal integrity, and critical thinking skills

  • Ability to communicate via telephone and email

  • Presentable and confident in face-to-face meetings

  • General higher education or sales-training and qualifications

  • Able to build rapport quickly over phone or face to face

  • Strong networking skills

  • Motivated self-starter

  • Excellent computer skills, especially with MS Excel and Word

  • Good written and oral communications skills for presentations and training

  • Willing to reside in Mombasa, priority will be given to Mombasa residents

  • Must be able to legally work in Kenya.

    What You'll Get

  • This role is a tremendous opportunity to work in a high-growth, mission-driven organization.

  • Our compensation includes both a great culture and a competitive market-based package, including:

  • Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity

  • Opportunity to work with a talented, passionate, and committed team of professionals across the region

  • Ability to make a significant social impact and contribute to economic growth

  • Competitive salary, and potential KPI-based bonus

  • Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

    Application Deadline: 7th November 2022

    How to Apply

    If you have matching qualifications for the role, please submit your cover letter and CV.

    Only shortlisted candidates will be contacted.

    Inkomoko is an affirmative action/equal opportunity employer.

    As a company we have policies in place that promote diversity, equity and inclusion at all levels.

    Note: We do not employ staff whose background is not suitable.

    All employment is conditional upon the successful completion of all applicable background checks.

    For more information and job application details, see: African Entrepreneur Collective Sales position - Client Relationship Associate Jobs in Kenya

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