Africa Management Solutions Limited Head of ICT & Projects Jobs in Kenya
Key Responsibilities Develop and implement enterprise ICT strategies aligned with organizational objectives and digital banking transformation goals
Provide strategic leadership and oversight for the ICT department, systems infrastructure, and technology operations
Lead implementation, maintenance, and continuous improvement of core banking systems and associated digital banking channels
Oversee ICT projects, systems upgrades, integrations, and technology transformation initiatives
Research, design, and implement technology solutions to improve operational efficiency and customer service delivery
Ensure high availability, reliability, and performance of ICT infrastructure, applications, and communication systems
Manage ICT budgets, vendor relationships, contracts, and procurement of ICT hardware and software solutions
Oversee administration of servers, networks, databases, telecommunications systems, and digital banking platforms
Ensure proper management of company websites, intranet systems, email platforms, and digital document repositories
Supervise daily system backups, disaster recovery procedures, and business continuity management processes
Develop and maintain comprehensive disaster recovery plans, cyber security frameworks, and ICT operational procedures
Ensure compliance with cyber security standards, ICT governance frameworks, regulatory requirements, and data protection policies
Conduct cyber security assessments, vulnerability reviews, and information security monitoring activities
Monitor and audit ICT systems to ensure data integrity, system security, and operational compliance
Lead user support services and ensure timely resolution of ICT incidents and service requests
Coordinate ICT user training and promote best practices in systems utilization and cyber security awareness
Maintain ICT asset registers and ensure proper tracking, maintenance, and utilization of ICT equipment
Develop and review ICT policies, procedures, and operational manuals to align with emerging technologies and regulatory directives
Collaborate with internal departments, consultants, vendors, auditors, and regulators on ICT and systems-related initiatives
Provide leadership, coaching, mentorship, and performance management for ICT teams and project staff
Prepare periodic ICT performance reports, risk reports, project updates, and strategic technology recommendations for executive management
Qualifications &
Requirements
Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field
Master’s Degree in ICT, Business Administration, Information Systems, or related discipline will be an added advantage
Professional certifications such as CISA, CISSP, ITIL, Certified Information Security Manager (CISM), Project Management, or related ICT certifications required
Minimum of 7 years’ progressive ICT experience, with at least 5 years in a senior ICT leadership role
Experience in banking, microfinance, SACCO, or financial services sector is highly preferred
Experience in the same business is preferred
Strong understanding of core banking systems, digital banking platforms, cyber security, and ICT governance frameworks
Proven experience in ICT infrastructure management, disaster recovery, and enterprise systems administration
Strong project management, analytical, and strategic planning skills
Excellent communication, leadership, stakeholder management, and report writing abilities
Proficiency in ICT governance standards, system security frameworks, and technology operations management
Key Competencies
ICT strategy and digital transformation
Core banking systems management
Cyber security and information security governance
ICT infrastructure and systems administration
Project management and technology implementation
Leadership and people management
Business continuity and disaster recovery planning
Vendor and stakeholder management
Analytical and problem-solving skills
Communication and report writing abilities
How to Apply
For more information and job application details, see; Africa Management Solutions Limited Head of ICT & Projects Jobs in Kenya
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